Join Heartland Alliance International to support our innovative programs serving marginalized and vulnerable communities.
Heartland Alliance International (HAI) is the global arm of Heartland Alliance for Human Needs & Human Rights, a family of organizations that has been leading anti-poverty and social justice work in Chicago for more than 125 years. HAI is comprised of nearly a dozen country offices operating programs on a broad range of human rights issues globally as well as the Chicago-based Marjorie Kovler Center for the Treatment of Survivors of Torture, which serves individuals from more than 50 countries. HAI is making significant investments in its programming and leadership in the fields of trauma-informed mental health care and access to justice for marginalized people. It is also an industry leader in access to high-quality and stigma-free health care, particularly for HIV prevention, care and treatment. Across all of its programs, HAI promotes progressive, innovative approaches to human rights protection and gender equality that are inclusive of LGBT rights. HAI is operating programs worldwide including in Colombia, the Dominican Republic, Mexico, Cote d’Ivoire, the Democratic Republic of the Congo, Nigeria, Iraq and Lebanon.
The Program Development Officer will be responsible for contributing to the development and implementation of program development systems, policies, and processes that align with HAI’s evolving program development strategy. The incumbent will: ensure that HAI consistently adheres to high-quality standards for all proposal submissions in coordination with the Program Development and Regional Directors, support a program development Community of Practice composed of field-based program development staff, and identify training needs as appropriate. The Program Development Officer will report to the Director of Program Development and will collaborate closely with the Associate Director for Program Development, as well as technical teams and the Learning Unit, the External Relations team, regional and country teams, and the Operations team in identifying, developing, and coordinating proposal submissions.
Essential Duties and Responsibilities:
- Adapts and develops HAI’s program development systems, policies, and procedures to evolve with HAI’s growth strategy and targets.
- Conducts daily searches for relevant funding opportunities.
- Analyzes identified notices of funding opportunity (NOFOs)/requests for applications (RFAs) to determine alignment with HAI strategic plan and areas of expertise.
- Conducts regular and thorough research to grow and maintain a short, medium, and long-term pipeline of USAID funding opportunities.
- Schedules and initiates go/no go decision meetings and drafts proposal timelines.
- Serves as Team Lead on assigned proposal opportunities, which includes keeping proposal teams adherent to internal and external proposal deadlines.
- Edits and drafts proposals/applications as necessary, depending on strength of team and volume of submissions.
- Finalizes and submits completed proposal packages.
- Provides support and training on proposal development processes to staff in both Chicago and the field.
- Coordinates the Program Development Community of Practice, which includes field-based program development staff and Chicago-based program officers.
- Oversees a proposal win-loss database to facilitate learning and strategic thinking across the organization.
- Conducts quarterly reporting and provides regular analysis of HAI’s program development performance.
- Maintains and updates HAI’s proposal document library, calendar, and proposal folders.
- Identifies opportunities for collaboration across other Heartland companies and liaises as needed to strengthen information sharing, program design, and external relations.
- Provides general backstopping for the program development team, which includes scheduling meetings, developing support documents, providing proposal-related travel support, and conducting research.
- Other duties, as assigned.
- Minimum of a Bachelor’s degree and two to three years of experience in international development, human rights or social justice, or other public interest field domestically;
- Experience with mental health, access to justice, human rights and/or gender programs a plus;
- Experience working with and living with diverse cultures and socio-economic conditions;
- Experience leading or working in complex teams to complete projects;
- Excellent oral and written English language communication skills;
- Strong writing and editing skills, with a high-level of attention to detail;
- Able to read and interpret complex documents, and communicate information effectively to others, with strong interpersonal skills;
- Knowledge of French, Arabic, Kurdish, or Spanish preferred.
- Technologically proficient in MS Office Suite, social media and internet applications.
- Forward and strategic thinking - Has an understanding of the broad and interconnected systems within which HAI works. Able to provide thoughtful contributions to the strategic process. Able to monitor and make recommendations on how to respond to changing conditions.
- Motivation - Able to help others see the personal benefits of doing their job well. Able to recognize and tackle morale issues, and uses a variety of approaches to energize and inspire others. Signals own commitment to a process by being personally present and involved at key events.
- Written Communication – Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, uses audience appropriate business writing style, and is able to submit communications to senior leadership for final review with minimal edits and revisions required.
- Professionalism - Understands how they are perceived by others based on words and actions, in addition to quality and consistency of work product. Takes actions calculated to have a positive effect on others. Able to provide clear and specific guidance to direct reports who do not meet organizational standards or expectations.
- Reliability - Shows commitment, dedication and accountability in one’s work, and follows through on all projects, goals, and aspects of one’s work, including meeting commitments to provide supervision, training and other support to direct-reports.
- Teamwork and Collaboration - Listens and responds constructively to other team members' ideas. Communicates key HAI or regional priorities and how one’s team or department contributes to achieving those priorities. Fosters and rewards a collaborative team environment. Able to coach an individual team member to improve teamwork and collaboration, and appropriately engages HR or Senior Leadership to identify and/or address team or department-wide obstacles.
- Adaptability - Manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace. Able to manage personal emotions about change and understands staff may feel anxiety, fear, or anger due to the change. Realigns resources to meet changing needs and takes feedback into consideration while implementing change.
- Integrity and Authenticity - Maintains confidentiality, admits mistakes and takes stands based on principles and values in spite of the potential for negative consequences, and challenges others who are not acting with integrity.
- Cultural Humility and Interpersonal Awareness - Considers and responds appropriately to the needs and feelings of different people in different situations. Finds non-threatening ways to approach others about sensitive issues. Able to coach direct reports to recognize and adjust behaviors when they are not demonstrating cultural humility or interpersonal awareness.
- Resilience and Stress Tolerance - Able to not only recognize and mitigate personal stressors, but understands how to monitor work climate and respond promptly to signs of heightened stress in the team or individuals, seeks support from Human Resources and Senior Leadership (or keeps them informed).
- Service Orientation - Able to recognize need for assistance or guidance without being asked, able to reprioritize staff projects and/or responsibilities, redistribute tasks to other team members, or solicit support/approval from senior leadership to obtain additional resources. Publicly acknowledges and thanks staff who take on higher volume of work or duties not part of their position.
- Technical Expertise - Possesses an in-depth knowledge and skill in a technical area. Effectively applies technical knowledge to solve a range of problems.
- Detail Oriented and Thorough - Sets up procedures to ensure high quality of work. Challenges others to assess whether they have thought through a plan of action, and to assess their confidence in solving a problem or tackling a situation. Checks the accuracy of own and others' work.
- Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear.
- While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
- While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must be able to regularly travel to, and pass building security in order to attend meetings with USG officials.
- Must be able to travel domestically and internationally, sometimes to resource limited environments, as needed to lead this function.
Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at +1 (312) 660-1431.