Essential Duties and Responsibilities:
1.) Triages emergency and non-emergency phone calls and WIWC patients providing appropriate direction.
2.) Documents according to PCC’s clinic policy and procedures.
3.) Directs patient flow. Assists other staff in need of assistance, to maintain patient flow.
4.) Assists providers with treatments and procedures as directed.
5.) Assesses the patient’s condition and learning needs in regards to health care.
6.) Provides necessary patient education.
7.) Performs and documents basic patient history, treatments, and administered medications appropriately.
8.)Administers prescribed medications and treatments as directed by the provider following PCC policies and procedures.
9.) May obtain vital signs and perform routine functions to prepare patients for examinations or procedures.
10.) Maintains accurate medical records and reports to the provider any pertinent information regarding patient’s condition and care.
11.) Reviews patient’s records and other pertinent information, takes appropriate action.
12.)Keeps providers informed of changes in assignments or patient flow that will affect working conditions.
13.) Performs laboratory and diagnostic tests as ordered by the provider.
14.) Ensures work area is stocked with necessary supplies and materials.
15.) Performs and records waived testing competency.
16.) Assesses emergency equipment in operational mode at all times; reports any equipment not functioning.
17.) Cooperates with other health care personnel to coordinate patient care and establish mutual goals.
18.) Notifies patient by telephone or certified mail of any abnormal test results as directed by provider.
19.) Assists clinical staff with the orientation of new staff.
20.) Assesses educational needs of clinical staff, provides additional training as needed.
21.) Initiates and pursues own plan for continued professional growth.
22.) Maintains patient confidentiality.
23.) Observes PCC policies, procedures, and safety practices.
24.) Functions as a resource for all clinical and non-clinical support staff.
25.) Maintains a neat and orderly clinic work area.
26.) Follows PCC customer service guidelines and protocols.
27.) Performs other duties as required and assigned.
1.)Graduate of an accredited school of nursing.
2.) Licensed in the State of Illinois.
3.) Previous clinical experience preferred.
4.) Good interpersonal skills necessary to effectively interact with patients, families, physicians, and other health care providers.
5.) Ability to function in a computer oriented office, including working knowledge of pertinent software.
6.) Must obtain satisfactory results from an Illinois State Police Conviction Background Check
1.) Current and valid driver’s license.
2.)Current and valid nurse’s license.
3.)Current and valid CPR card.
1.) Standing on feet for extended periods of time.
2.) Frequent bending, reaching and walking.
3.) Ability to lift 10 pounds.
4.) Required travel between sites
5.) Required shift rotation.
1.) Ability to read and write proficiently using the English language.
2.) Ability to interact and speak effectively in interpersonal situations and before groups of people.
3.) Some sites REQUIRE bilingual English/Spanish fluency (PCC Melrose Park, Salud, South, and West Town)