Under the supervision of the Senior Director of Marketing and Communications, the Director of Design Services guides the Marketing and Communications design team in the planning and production of all design projects, and is responsible for the overall quality of design work produced by the Office of Communications. S/he oversees the design team to ensure all projects are completed accurately, creatively, on time, and in adherence to brand guidelines. S/he oversees design strategy across multiple platforms, and works closely with the design team to generate ideas and create concepts to position Berklee at the leading edge of communications and marketing in higher education. S/he is a forward thinker with a proven ability to incorporate emerging tools, technology, and business practices to improve the customer experience and streamline workflow.
Essential Functions/Primary Duties and Responsibilities
Strategize, supervise, plan, and execute the college's long-term and day-to-day visual identity via expertise in design, publishing, layout, typography, photography, video, and illustration.
Build and manage strong, collaborative relationships with clients across the college, including Enrollment Marketing, Institutional Advancement, Berklee Valencia, Berklee Online, Boston Conservatory, and college departments and institutes, to anticipate and meet client needs, achieve college and area goals, and support the college mission.
Build close relationships with colleagues across External Affairs to develop creative content strategies for communications and marketing campaigns with an eye toward successful audience engagement, measurable goals, and analytics reporting to inform future efforts.
Lead, direct, and work as part of the design team in the production of all marketing and communications collateral from concept to completion, overseeing timelines, managing budgets, producing work, reviewing work, troubleshooting issues, and providing constructive, actionable feedback in order to improve internal processes, customer service, and design deliverables.
In collaboration with the Associate Director for Editorial Services and Associate Director for Digital Strategy, develop and manage an efficient, productive workflow that ensures high quality materials are consistently produced across all web and print platforms.
Hire and train design staff, with a focus on professional development and emerging trends and technologies.
Develop and maintain an active list of freelance designers for additional projects.
Foster a supportive, professional environment conducive to the free exchange of ideas and professional growth.
Supervises the Associate Director of Design Services, Graphic Designer, and Assistant Director of Design Services.
Minimum Job Qualifications:
Minimum of 7 to 10 years working in a creative leadership role.
Bachelor’s degree or higher in graphic design or equivalent experience. Master’s degree preferred.
Knowledge, Skills, and Abilities Required
Strong commitment to supporting and promoting a diverse and inclusive environment at the college.
Demonstrated experience working in digital media, particularly web design: navigational principles, separation of content and design via CSS, file formats, browser differences, information architecture, and other particulars of the medium.
Basic knowledge of Drupal/CMS editing.
Experience performing or managing a range of creative positions, such as graphic designer and art director.
Strong understanding of industry trends and creative tools.
Understanding sense of design, including composition, color, and typography.
Thorough understanding of the entire creative design process, including methodology, roles and responsibilities, client relationship management, project management, and pricing and contracting models.
Ability and willingness to participate on the design team as both a leader and contributor.
Stellar communication, presentation, problem-solving, and project-management skills.
Fluency in Adobe Creative Suite with a focus Illustrator, Photoshop, and InDesign.
Excellent proofreading skills
Positive attitude within the office and with staff interaction throughout the college.
The above information on this position description has been designed to indicate the general nature and level of
*** Application Instructions Specific to this Position ***
Currently enrolled Berklee students may not apply for staff or faculty positions.
Applicants who are both interested and qualified should submit the following materials:
Cover letter that addresses the applicant’s capabilities and experiences.
A resume or CV.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
Berklee provides a diverse and inclusive work environment
The mission of Berklee College of Music is to educate, train, and develop students to excel in music as a career. Developing the musicianship of all our students is the foundation of our curriculum. We believe that the lessons and qualities derived from that work?the self-discipline needed for excellence, the empathy required of music making and the openness and inquisitiveness essential to creati...vity?are critical to achievement in any pursuit, musical or otherwise; and that music is a powerful catalyst for personal growth, which is central to any collegiate experience. Founded on jazz and popular music rooted in the African cultural diaspora, our comprehensive curriculum is distinctly contemporary in its content and approach, and embraces the principal musical movements of our time. Through a course of scholarly and practical learning experiences integrating performance and writing, our curriculum covers the variety of influential styles, relevant technologies, and career opportunities open to today's music professional.