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The Department of Medicine has an outstanding opportunity for a Program Operations Specialist. This Program Operations Specialist will act as the Harborview Medical Center (HMC) extension of the Residency Office, responsible for Residency Program activities as well as initiatives and project-based work that support the objectives of the HMC Service Chief's office, Faculty, and Chief Residents. This position is responsible for the development and execution of inpatient and ambulatory clinical curricula for the Internal Medicine Residency program. Successful completion of Internal Medicine Residency training is required for physician trainees to qualify for specialty board examination and certification and is mandatory to enter subspecialty fellowship training.
The position is responsible for integrating ambulatory and inpatient learning experiences into existing clinical services, and for developing and negotiating new clinical resources. The incumbent must synthesize and manage the individual goals and requirements of diverse constituencies including resident trainees, faculty, hospital administration, School of Medicine, and certification and accreditation governing agencies. This position has delegated authority to represent the Internal Medicine Residency on operation and policy issues related to the training program and will partner with the Program's leadership team to enhance clinical learning environments.
Duties of this position include ensuring compliance with accrediting bodies and oversight agencies, implementing curricular updates, guiding evaluation processes, assessing outcome measurements, and allocating training positions.
Medical education is a dynamic and challenging area of management. Program management requires operational staff keep abreast of regulatory changes and analyze governing body recommendations for immediate response and strategic planning purposes. Program staff must effectively anticipate medical education trends to advise and counsel Training Program Directors and Hospital Service Chiefs with the intent of prospectively addressing policy implementation challenges.
The Internal Medicine Residency Program is the third largest medicine training program in the nation and the single largest training program within UW School of Medicine. Inpatient clinical rotations occur and are funded by four medical centers in Seattle (Harborview, Swedish, University of Washington and VA Puget Sound) as well as facilities in Anchorage, Alaska, and Naivasha Kenya. Ambulatory training occurs at more than 250 outpatient clinics in Seattle as facilities throughout rural Washington, Wyoming, Alaska, Montana, and Idaho. This position works with rotation directors and clinical faculty to manage clinical experiences and trainee assignments.
The Internal Medicine Residency Program is accredited to certify training for 177 residents in four distinct tracks; Categorical Medicine, Categorical Medicine/Medical Genetics, Primary Care and Preliminary clinical training. Training occurs simultaneously for each track on 65 separate inpatient clinical services and more than 250 outpatient clinics throughout Seattle, the WWAIM region and Kenya.
The Internal Medicine Residency Training Program is recognized as one of the premier residency programs in the nation and ranks in the top three for its training of primary care internists. Full accreditation of the Internal Medicine Residency Training Program is central to the Department of Medicine's clinical and teaching mission. Meeting and exceeding established accreditation and certification standards enables the Internal Medicine Residency Program to recruit the top US Medical School Graduates, which in turn enhances the Department of Medicine's national reputation. The University of Washington benefits from this level of excellence as the Internal Medicine Residency Training Program is the single largest source of faculty and fellows for the Department of Medicine.
Training Program Operations Management
Establish individual clinical training curricula in accordance with program priorities and expectations, providing advice and guidance to faculty mentors in fulfilling programmatic clinical, educational, and fiscal oversight requirements. Advise trainees regarding certification eligibility requirements.
Develop and implement or revise Internal Medicine Residency program policies and procedures in compliance with current goals and expectations, program leadership team input, accrediting and certifying bodies, University of Washington, and partner medical center requirements.
Ensure certification eligibility of trainees through analysis and reporting of clinical training activities to all necessary oversight bodies. This requires a clear understanding of the program, attention to detail, and judicious decision making, and ensuring that all policies and procedures are relevant, current, and disseminated in a timely manner.
Allocate clinical training assignments according to diverse contractual agreements and clinical requirements. Engineer clinical rotation curricula for 177 Internal Medicine residents. Advise program directors from Anesthesia, Emergency Medicine, Family Medicine, Physical & Rehabilitation Medicine, and Psychiatry regarding clinical Internal Medicine curriculum for their respective first year trainees (interns).
Responsible for day to day interactions with all trainees participating in clinical service experiences. Work with program leadership to provide orientations, complete review processes on established timelines, update and return review documentation for subsequent actions. Exercise discretion and independent judgment in handling confidential materials associated with evaluations and outcome measures. Recommend action to address deficiencies.
Negotiate new clinical education opportunities to enhance the breadth of Internal Medicine resident training.
Develop learning goals and objectives for clinical experiences and accompanying outcome measurement tools. Identify developmental milestone-based competencies and entrustable professional activities for all new clinical experiences.
Identify areas for programmatic improvement and contributors to the assessment process. Analyze data for necessary curricular changes.
Quality Improvement Initiatives
Assist Harborview Chief Residents in quality improvement initiatives and projects including data gathering, analysis, and administration.
Build rapport with staff and faculty throughout the Department of Medicine and the School of Medicine. Create and maintain effective working partnerships with the Associate and Assistant Directors.
Assist the Chief of the Medicine Service in projects and initiatives that support the broader HMC strategic objectives
Perform other duties as necessary.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.