Serves as a primary resource for daily operations and provides administrative and business support to complex area(s), independently. Serves as a liaison with internal/external groups. For more information regarding the physical requirements and environmental conditions for this job, please click here.
Key Functions and Expected Performances:
Organizational Impact: Independently performs non-routine tasks that significantly impact team and other related teams.
Problem Solving/Complexity of Work: Gathers and analyzes data to solve problems that arise with little or no precedent.
Breadth of Knowledge: Applies advanced job knowledge and has developed a breadth of skills in other areas.
Team Interaction: Serves as a lead for the team by providing expertise and guidance to team members.
Performs key administrative functions which may include serving as representative of the organizational area.
Proactively facilitates and manages administrative functions.
Supports and coordinates area initiatives.
Compiles data, analyzes information and summarizes findings in support of an area.
Analyzes and prepares budgetary data.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Core Capabilities - Supporting Colleagues
Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas
Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships
Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences
Core Capabilities - Delivering Excellent Services
Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them
Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions
Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness
Core Capabilities - Ensuring High Quality
Performs excellent work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly
Ensures continuous improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them
Fulfills safety and regulatory requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring
Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure
Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area
Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities
Core Capabilities - Fostering Innovation
Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches
Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges
Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements
Clerical/Administrative (Advanced): Clerical/Administration is a skill which includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among the duties are: Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination and Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing and Typing.
Financial Processes (Intermediate): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
Ad Hoc Reporting (Intermediate): The ability to access information from databases and prepare reports.
Analytical Skills (Novice): The process of identifying, evaluating, interpreting and organizing data. It includes sorting through data to identify patterns and establish relationships for decision making.
Human Resources Policies and Procedures (Novice): Knowledge, adherence and application of human resources policies and procedures.
Vanderbilt University Medical Center is a comprehensive health care facility dedicated to patient care, research, and biomedical education. Our reputation for excellence in these areas has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the Southeast choose Vanderbilt University Medical Center for their health care because of o...ur leadership in medical science and our dedication to treating patients with dignity and compassion.The mission of Vanderbilt University Medical Center is to advance health and wellness through preeminent programs in patient care, education, and research.