| Cornell Outdoor Education (COE) whose mission is to develop teamwork, leadership, and personal growth through active learning, is the largest, most comprehensive university-based outdoor education program in the country. The program's core constituency is undergraduates, but grad students, staff, faculty, alumni, community, and corporate groups are also served.|
The Senior Lead Challenge Course Facilitator position supports Cornell Outdoor Education's Team & Leadership Center (CTLC) mission during the Summer/early Fall high season months. CTLC delivers outstanding experiential programs for over 6000 people per year. We work within the Cornell University community with Cornell students, staff and faculty, as well as with local corporate, non-profit and youth groups. The primary role of this position is to safely and effectively lead groups in team development programs and on the challenge course in order to meet their goals. This includes pre-program planning and needs assessment of the group, designing programming, briefing other staff on the program and their responsibilities, serving as lead facilitator for the event, and any follow up work necessary to offer exceptional customer service and to encourage follow up programming if desired.
Responsibilities Include, but not limited to:
- Contacting client prior to the program, to ensure smooth communications and an effective program, including conducting needs assessment, conveying expectations, and ensuring logistical issues are covered.
- Designing program and communication to other CTLC staff assigned to the program.
- Serving as a link between office/administrative staff who set up the program, and field staff assigned to the program.
- Delivering of program consistent with CTLC SOPs, NYS Dept of Labor regulations, safety, and program quality.
- Assist with the supervision and mentoring of other part-time staff, serving as role model, and helping to provide feedback and evaluation on their performance.
- Assist CTLC's Director with oversight of the staffing of all challenge course, teambuilding and professional development programs, which includes supervising the staffing duties of the student coordinators, and selection and hiring decisions of contract staff.
- Following up with clients to ensure satisfaction with the experience and to determine future sales potential.
- Assisting CTLC's Director in new facilitator trainings.
- Planning and facilitating monthly workshops for staff development.
- Following office administrative systems and office procedures as necessary; assist with administrative tasks, as needed when not on the course.
- Be an active part of the CTLC team to ensure quality and consistency of work, in the field and in the office.
- Maintenance and upkeep of the challenge course.
This position is full-time hourly, non-benefits eligible, and will tentatively span from May 2017 to September 2017
- Bachelor's degree in adventure /experiential education, outdoor recreation or related human development fields (psychology, sociology, etc.).
- 2-5 years of experience in leading challenge course programs for a variety of clients including college students, youth, and professionals.
- Level II Practitioner Certification by an ACCT PVM or equivalent experience/ skill level.
- Ability to assess group goals and objectives and plan a design that will meet those goals.
- Experience supervising other staff in the delivery of programs.
- Extensive knowledge and experience in safely utilizing portable, low and high challenge course elements. Experience with challenge course and facility maintenance preferred.
- Ability to perform high challenge course rescues.
- Excellent verbal and written communication skills.
- Experience with PC computers and related software such as Microsoft Word, Google docs, Excel, Power Point, and Outlook.
- Must be highly organized and motivated to deliver high quality programming day after day.
- Ability to juggle multiple simultaneous responsibilities and to multi-task; flexible, with a strong work ethic and customer service focus.
- Standard First Aid and CPR.
- No relocation assistance is provided for this position.
- Visa sponsorship is not available for this position.
- Master's Degree in experiential education, recreation or related human development fields (psychology, sociology, etc.) preferred.
- 5-7 years of experience preferred.
- Experience working in a comparable higher education setting.
- Level II or Challenge Course Manager ACCT certification preferred.
- Certification in Wilderness First Responder.
- Knowledge of RecTrac facility management system and web content management systems.
When applying through our system, please remember to attach your application materials (Cover letter and Resume/CV) in either Microsoft Word or PDF format. In the Experience section of your application, use the Paperclip icon to search for files or use the 'Drop Files Here' box to manually drag documents into your application.For a more detailed description and instructions on how to apply online please go to https://hr.cornell.edu/jobs/how-we-hire.
Please note: Cornell Employees must apply through the Internal Cornell Career site.
University Job Title:Temp Serv Prof
Level:No Grade - Hourly
Pay Rate Type:Hourly
Contact Name:Jose Delgado
Number of Openings:1
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities.2017-04-21-07:00