The Director of Financial Aid is responsible for the overall leadership and management of the financial aid office. S/he administers all federal, state, and institutional programs for the university's schools and colleges, managing $80 million in awards annually. Primary responsibilities of the director include developing effective communication and customer service programs for students and the general public related to financial aid; managing and overseeing the distribution of student financial aid in accordance with all federal, state, and institutional regulations; overseeing daily processing of student financial aid; completing federal, state, and institutional reports; and coordinating office activities with the other campus departments and external agencies. The director works closely with the admissions office and reports to the Vice President of Enrollment Management.
Provide leadership and supervision to professional, clerical, and part-time staff that assures a student-centered approach to financial aid administration. Oversee the daily operations of the financial aid office.
Coordinates with the admissions office to assist with recruiting new students.
Develop and oversee office budget and other financial aid budgets.
Communicate with campus community and external audiences regarding financial aid programs and services.
Keep abreast of regulatory changes and monitor institutional compliance with federal and state laws and regulations.
Estimate long-range needs for financial aid funds and submit applications to federal, state, and other granting agencies, as appropriate.
Oversee the management of the financial aid module including updates and new software releases.
Provide exceptional service to both new and returning students through caring and effective communication, and the efficient use of technology.
Provide general oversight of the university's scholarship program establishing appropriate policies and procedures for efficient awarding.
Develop and implement procedures for financial aid audits; respond to questions regarding policies and procedures.
Oversee the completion and submission of federal, state, and institutional reports.
Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at email@example.com for assistance.
All candidates must be authorized to work for any U.S. employer. A post offer, pre-employment background check will be required of the successful candidate.
Norwich University offers a comprehensive benefit package that includes medical, dental, vision, group life and long term disability insurance, flexible-spending accounts for health and dependent care, 403(b) retirement plan with employer match, employee assistance program, paid time off including parental leave, and tuition scholarships for eligible employees and their family members.
Please provide a cover letter, resume, and Norwich application: https://norwich.interviewexchange.com