The Cornell SC Johnson College of Business, launched in the academic year 2016-2017, is comprised of the university's three accredited business schools: the School of Hotel Administration, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students.
Founded in 1922, today's School of Hotel Administration (SHA) is the World's Most Adventurous Business School. Our mission is to create and disseminate knowledge about hospitality management through teaching, research, industry relations, and service. The school is home to 800 undergraduates, 110 graduate students and more than 1,700 industry professionals from 90 countries enrolled in executive education.
The Cornell SC Johnson College of Business (JCB) currently seeks a motivated, articulate and service-oriented professional in the role of Assistant Director of Graduate Admissions. The Assistant Director has lead responsibility for the recruitment, application processing, selection, and yield for our JCB specialized professional master's degree programs, and the MS/PhD program in the School of Hotel Administration.
Responsibilities of the Assistant Director include: Management of the recruitment, application processing, selection, notification and yield of qualified students to JCB specialized professional master's programs, according to enrollment and composition targets. Reporting to the Executive Director of Enrollment Management (EDEM), the Assistant Director will coordinate strategic market planning and the tactical execution of marketing plans. The Assistant Director serves as the primary contact to prospective applicants to JCB's specialized professional master's programs.
The incumbent will be responsible for reporting on activities and outcomes, and will have limited budgeting responsibility. The position supervises an Admissions Counselor as well as co-supervises an Administrative Assistant and student workers. Under the supervision of the EDEM, coordination and collaboration with the Associate Director of Undergraduate Admissions Operations (coordinating undergraduate admissions within the JCB) is part of the team's success, as the office is rather flat and assistance is occasionally deployed across programs to assist in high volume times as needed.
The Assistant Director manages the review and selection process, which requires faculty participation, and the input and advisement of a Director of Graduate Studies and faculty program directors. The position requires a good deal of personal one-on-one communication with high-ability applicants and admitted students. It also requires the ability to motivate student and alumni volunteers to assist with interviewing and yield. Moreover, the Assistant Director administers a student aid budget to enhance program access and yield.
The Assistant Director will participate in strategic planning addressing continuous improvement and new graduate programming. The Assistant Director remains up to date on relevant trends and benchmarks in graduate professional education. The Assistant Director must be an effective communicator across many stakeholders of our specialized professional masters programs; including prospective applicants and applicants, faculty, staff peers in admissions, student services, and marketing & communications, college and school administration, the Cornell Graduate School, alumni and industry executives, etc.
Key to our success in recruitment and yield is the involvement of faculty and alumni, and nowhere is this more important than for our specialized professional master's programs. A significant role of the Assistant Director will be to create and maintain a strategy to effectively leverage the involvement of both. For example faculty engagement draw attention to our programs to support recruitment, and alumni involvement can make a strong positive impact on both recruitment and yield, demonstrating the benefit our the program on one's career.
Master's degree or equivalent
Excellent communication skills: writing, speaking (including presentations). Ability to communicate effectively with multiple stakeholders; prospective master's applicants, faculty, alumni, administration
Analytical thinker; problem solver. Sound judgement, confidentiality and discretion.
Collaborative, team-oriented. Strong interpersonal skills and service orientation.
Technical aptitude; strong Excel skills, word processing, databases. Also aptitude for communications-related technology including CRM, social media, virtual presentations, etc.
High energy, initiative, enthusiasm. Works independently.
Organized; ability to plan and work per a schedule/calendar, handle multiple tasks, and complete tasks within time constraints.
Ability to travel, and to organize travel
Experience in higher education, preferably in admissions, or marketing & communications
Professional experience from hospitality, real estate, financial services
Second language fluency (including writing and speaking)
Experience with OBIEE, PeopleSoft, CollegeNet or application software, CRM systems
University Job Title:
Student Svc Assoc II
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