UCSD Layoff from Career Appointment: Apply by 04/18/2017 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible Disability Counseling and Consulting services (DCC) or Special Selection clients should contact their Vocational Rehabilitation Counselor for assistance.
Under the supervision of the Patient Access Manager, is responsible for advanced registration, including insurance verification, benefits verification, pre-certification, notification, referrals and collecting patient liability in addition to interviewing patients and guarantors for information to screen for financial counseling. Demonstrates working knowledge of word processing, spreadsheet applications and the Internet. Works closely with medical staff, nursing, ancillary departments, insurance payers and other external sources to assist families in obtaining healthcare and financial services. Responsible for the patient admission, registration and verification of insurance. Duties include establish medical record, obtain demographics, insurance payer notification, obtain authorization, account analysis, obtain primary care and referring physician information. Cash collection. Process patient identification/armband at the time of admission. Escort patient to room. Obtain all necessary admission forms per JACAHO requirements.
Minimum three (3) years previous admissions/registration experience in a large, complex healthcare setting.
Must have previous experience in insurance verification and registration.
Demonstrated knowledge of insurance verification, registration, third party payer, and medical terminology.
Possesses superb customer service skills.
Ability to interact effectively with the public, including patients, visitors, clinical and support staff.
Have excellent communication skills with the ability to communicate clearly both verbally and in writing.
Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgement and accountability.
High School Diploma or equivalent.
Must be highly proficient with MS Office applications (Excel, Word).
- Must be able to work various hours, days, shifts, on-call and various locations based on the 24-hour Medical Center's business needs.