This is a Limited position. This appointment may be extended or converted to career status based on the needs of the department.
* This position is located at the California Department of Public Health office in Richmond, CA.*
Under the general direction of the California Birth Defects Monitoring Program (CBDMP) Chief and the Program Manager, the incumbent will work with data collection staff needing assistance or orientation in the operation of the CBDMP data collection system. The incumbent will act as the first level of contact for questions from the data collection staff regarding the functionality of the data collection system, triage all questions, route questions to appropriate staff and convey resolutions back to the staff. The Data Coordinator will develop a system for recording and tracking all data collection system user questions and issues ensuring that all issues have been resolved. The incumbent will work with hospital health information management staff to provide instructions for generating the requested indexes reports and troubleshoot problems that hospitals may experience when generating diagnostic indexes reports per CBDMP specifications. The Data Coordinator will recommend to senior CBDMP staff procedure modifications or improvements from the users' perspective. The incumbent will assist with importing the indexes reports into the CBDMP data collection system, will train data collection staff to format the Excel reports received from the hospitals and to use the CBDMP ImportDI program, and will create an ImportDI user instruction manual. The Data Coordinator will monitor daily data collection staff productivity reports to identify variances in productivity and report variances to the Program Manager.
Must have strong attention to detail and excellent organizational skills.
Excellent written and oral communication skills.
High degree of competency in data gathering, analysis and reporting.
Demonstrated ability to problem-solve and meet deadlines.
Advanced skills working with Microsoft Office, especially Outlook, Excel and Word.
Ability to utilize Microsoft Office programs to generate reports and user documentation, and to train and support others in using advanced Excel features.
Ability to work independently. Advanced troubleshooting and multi-tasking skills.
Ability to conduct research and analyze various documents with objective of obtaining data, as well as historical information to compile reports or on-going projects.
This position is located at the California Department of Public Health office in Richmond, CA.
Requires successful completion of a background check.
Ability to travel to meet with data collection staff in one or multiple sites within any of the 19 counties monitored by CBDMP, with occasional overnight stays.
Must possess a valid California driver's license and meet minimum car insurance requirements as required by California law.
Must have access to reliable transportation and be able to travel within assigned area.
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