Researches, develops, and designs general and specific business unit training programs that focus on advanced concepts and competencies. Evaluates training programs. Assesses and analyzes training needs and prepares reports to identify gaps and recommend solutions. Facilitates custom and specific business unit training programs that focus on advanced concepts and competencies.
Researches, develops, and designs general and specific business unit training programs that focus on advanced concepts and competencies (e.g. leadership development, change management).
Evaluates training programs to ensure timely, relevant, and cost effective training in accordance with program objectives.
Assesses and analyzes training needs and prepares reports to identify gaps and recommend solutions.
Facilitates custom and specific business unit training programs that focus on advanced concepts and competencies (e.g. leadership development, change management, process improvement); uses and adjusts supplemental training materials and activities to support learning transfer.
Reviews and analyzes records for training programs, including, but not limited to, course evaluations and associate participation, data and trends to recommend program changes.
May serve as an internal consultant to assist associates and managers in meeting associate development needs and performance objectives.
May travel as needed.
Education and Experience Requirements
Bachelor's degree or equivalent experience required
3-4 years of training and development experience required
Knowledge, Skills, and Abilities
Knowledge of training and development practice and methods, including needs assessment and/or instructional design
Knowledge of training theories and principles, including applied behavioral science, adult learning theory, organizational development, and/or industry-established models of evaluation
Skill and ability to facilitate and conduct instructor-led and/or virtual training
Ability to organize, manage and lead multiple projects
Knowledge and ability to provide performance coaching and recommend learning solutions
Professional written and verbal communication skills, including group facilitation, influencing and persuading others
Attention to detail and analytical skills
Skill in Microsoft Word, Excel, PowerPoint, and Outlook software applications
Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Veterans/Disability
At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives.
We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providi...ng the highest level of customer service, we have an ideal opportunity for you. In this position, you will apply company product to customers’ structures according to schedule and as needed based on service requests.
At Terminix, people come for a job and stay for a career. As a Terminix associate, you’ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that comes from working for an industry leader. Qualified candidates must have a high school diploma or general education degree (GED). We perform criminal background checks, motor vehicle record checks and drug screening.