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The Division of Pulmonary and Critical Care Medicine in the Department of Medicine has laboratory and clinical research programs aimed at improving health through advanced understanding of lung biology and improved management of respiratory diseases. The pulmonary immunology laboratories at Harborview Medical Center are focused on host-pathogen interactions that mediate the activation of innate and adaptive immune responses to infection in the lungs.
The Division of Pulmonary and Critical Care Medicine has an outstanding opportunity for a part-time (50% FTE) Health Program Operations Specialist.
The UW Medicine Palliative Care Health Program Operations Specialist will provide program and project management services for the UW Medicine Palliative Care Clinical Service under the general direction of the Director, Cambia Palliative Care Center of Excellence. The ideal candidate will possess a robust clinical background in palliative care, critical-thinking skills, project management skills, and excellent communication skills. This position will be responsible for building infrastructure for a clinical palliative care screening program that will include screening patients for appropriateness for palliative care consultation and referral through automatic electronic health record triggers. Quality improvement initiatives led by this individual will require manual chart review and contact with clinicians; efficient information sharing to key stakeholders and outcomes tracking. This individual will work with Center leaders and clinicians to define and manage clinical screening tools and associated chart review; identify and manage barriers to implementation, risks, and decisions. Utilizing change management strategies for project and process implementation to optimize the potential success of each pilot, the Health Program Operations Specialist will identify and coordinate workgroup and committee activities to ensure improved efficiency for UW Medicine Palliative Care Clinical Services. Additionally, this position will develop project tools such as workflow diagrams, procedures, and tracking documents; develop a randomized referral process for patients identified through screening as having unmet clinical palliative care needs as well as developing dashboards, reports and other methods to communicate progress toward goals. This position will also be responsible for assessing patient outcomes through chart review and other clinical quality measures, and ensuring timely project deliverables and outcomes.
Lead the Palliative Care Clinical Screening Program :
Develop the palliative care screening program including workflows and implementation plan to screen specific patient populations for appropriateness for palliative care consultation referral
Evaluate patients for unmet palliative care needs through automated screening tools, chart review, and contact with clinicians.
Provide regular status reports to key stakeholders regarding program progress
Assess and communicate potential screening tool modifications to clinical services based on clinical screening results
Utilize process improvement tools and change management theory to optimize the potential success of a pilot
Develop a process to randomize referral of patients screening positive for unmet palliative care needs based on daily palliative care clinical service capacity
Develop and implement tracking tools to ensure complete data capture of patients screened
Following pilot completion, assess patient outcomes through chart review and evidence-based clinical quality outcome measures
Communicate program updates to UW Medicine and UW Physician project teams and leaders via regular status reporting mechanisms. Adjust communication style and content based on audience.
Identify and track key issues, risks and decisions. Escalate as appropriate in a discrete, objective and actionable framework. As needed, work with clinical service leaders to identify, develop and recommend solutions.
Coordinate closely with leaders at UW Medical Center, Harborview Medical Center, Valley Medical Center, Northwest Hospital, and Cambia Palliative Care Center of Excellence
Create and give presentations to key stakeholder groups as requested. E.g.,
- Palliative Care Clinical Strategic Planning Committee
- Internal CMMI Grant committees
- Specialty service committees and other hospital leadership as needed
Develop and manage analytics in conjunction with IT services:
Manage data and prepare reports, e.g.,
- Automated clinical screening tools
- Internal UW Medicine data
- Clinical quality outcomes metrics
Integrate process improvement initiatives for the Palliative Care Clinical Service:
Partner with subject matter experts (SMEs) to identify gaps and opportunities. Work with SMEs to define strategies, objectives & goals for palliative care teams.
Track efficiency and output of the palliative care services at UW Medicine working in partnership with the UW Medicine Palliative Care Medical Director and others
Implement performance improvement initiatives to improve efficiency of the UW Medicine palliative care services
Develop and track progress on execution of multiple improvement projects and work plans.
Establish dashboards and develop other status tracking tools.
Assist with other duties and projects pertaining to Palliative Care Clinical Services
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
| Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check. |
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.