Regular: A position which is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status.
This position provides leadership in the coordination and administration of clinical operations, teaching and research within the defined offsite clinics: (1) Family Medicine and Women's Health (2) Pediatrics (3) Adult Specialty, at the University of Iowa Hospitals and Clinics. This will be accomplished by planning, organizing, directing, controlling and evaluating functions of our clinical services as well as trainee and research activities. This position provides administrative oversight for the clinic staff. This position works with care providers to deliver efficient and safe patient care and to optimize efficiencies in the healthcare delivery process. This position works with administrative, research and teaching teams to obtain and allocate resources effectively. This position creates and analyzes reports and dashboards as needed. This position collaborates with the UI PAC, PFS, HCIS, HR, Strategic Planning, Physician Relations, Marketing, Department Administrators and DEO's and other stakeholders to enhance care options and access for UI Health Care patients. Responsible for the development and design of business processes related to patient care/clinical programs, including scheduling, reception and billing operations. This position develops new and monitors existing reporting tools to evaluate workflow, staff performance, and system performance in scheduling and visit management.
A Bachelor's degree or an equivalent combination of education and experience is required.
Typically 3-5 years administrative experience is required.
Excellent written and verbal communication skills.
Proficiency in computer spreadsheet and database applications.
Valid US driver's license and ability to meet University of Iowa Risk Management driving requirements.
A Master's degree in business, healthcare or higher education administration.
Knowledge of the University of Iowa Hospitals and Clinics policies, procedures, and regulations.
Ability to be self-directed and demonstrate excellent judgment in prioritizing multiple projects and assignments.
Commitment to customer and employee satisfaction.
Excellent analytical skills.
Ability to facilitate positive outcomes by collaborating and working in a team environment, establishing and meeting/exceeding department objectives and deadlines.
With over 31,000 students, the University of Iowa is one of the nation's top public research universities, a member of the Big Ten conference and the Association of American Universities. The University of Iowa is composed of eleven colleges and is known around the world for its balanced commitment to the arts, sciences, and humanities. It is home to one of the nation's largest academic medical ce...nters and the pioneering Iowa Writers' Workshop. The University of Iowa promotes work/life integration and is located in the casual yet cosmopolitan environment of Iowa City, widely recognized as one of the country's most livable communities.