| Reporting to the Director of Access Services, the Reserve Services and Resource Sharing Librarian is responsible for developing, implementing, and administering reserves support and resource sharing services for users served by the Sterling Memorial and Bass Libraries. Responsible for the providing direct oversight of the borrowing, RAPID ILL, and course reserves services for the SML and Bass Libraries and oversee a unit of 4 FTE. Provides expertise and knowledge to the Library in matters relating to Course Reserves, Interlibrary Loan and Document Delivery. Works closely with the Access Services Policy Group to establish standards for excellent service, assesses whether service standards are being met, and recommends and implements changes to improve service to Library users that are consistent with the strategic priorities of the Library. Serves on the Ares and ILLiad user groups to develop best practices and ensure that the software and training needs of staff are being adequately met. Assesses use and efficacy of existing reserves services, identifies gaps, and collaborates with others to develop new approaches to support Yale faculty and students. Works closely with colleagues in electronic resources, the Center for Teaching and Learning, and subject liaisons to investigate, develop and implement library access services that support teaching initiatives and the delivery of library content into course management systems at Yale. Works closely with Library IT to ensure that software needs are being met and developed to address new initiatives. Serves as a resource on all course reserves, interlibrary loan, and document delivery matters. Responsible for not only remaining abreast of changes affecting these areas but also for assuming an active role at Yale and within the profession, working to shape and improve services for Library users by establishing and maintaining professional networks and collaborative relationships with other campus service providers and libraries outside of Yale. Recommends and oversees implementation and training of new technologies to meet user needs and improve processing efficiency. Remains informed about copyright issues and accessibility issues and works with the Library, University General Counsel, and the University administration to establish and implement appropriate guidelines for copyright compliance and ADA accommodation.|
Posting Position Title: Librarian, Access Services
University Job Title: Reserve Services and Resource Sharing Librarian
Work Week: Standard (M-F equal number of hours per day)
Required Skill/ability 1: Master's degree from an ALA-accredited library school is required; minimum of two years of professional experience.
Required Skill/ability 2: Proven ability supervising in a high-paced service environment. Demonstrated excellent interpersonal, analytical, and communications skills, including the ability to actively listen, understand and articulate user needs. Demonstrated commitment to providing excellent customer service.
Required Skill/ability 3: Demonstrated ability to prioritize, multi‐task and meet deadlines, and to conceptualize new solutions to problems with creativity and flexibility. Demonstrated experience working with library systems and/or vendors to develop and enhance library services. Strong interest in emerging technologies and service trends.
Required Skill/ability 4: Demonstrated ability to work independently and form and develop collaborative relationships and services with others.
Required Skill/ability 5: Demonstrated ability to assess services needs and make recommendations for improvement. Demonstrated ability to plan, prioritize, coordinate, and implement projects.
Preferred Education, Experience and Skills: Experience working with reserves or resource sharing software and services such as Ares, ILLiad, Relais, sipx, or OCLC
Required Licenses Or Certifications: