Program Specialist (National Wraparound Implementation Center) - (170000OZ)
The University of Maryland, Baltimore School of Social Work Institute for Innovation and Implementation (The Institute) is seeking a Program Specialist that will independently coordinate activities for the National Wraparound Implementation Center (NWIC). The Program Specialist independently assists in the coordination of the National Wraparound Implementation Center which support federally funded programs related to early children's behavioral health. The position will collaborate closely with members of local implementation teams and stakeholders, as well as with faculty and staff at the School of Social Work. This position is expected to function independently, exercise discretion, and contributes to assignments and projects that require significant evaluation, originality, and ingenuity. The Program Specialist provides solutions to issues and judgment outside of pre-established guidelines or processes.
The Institute serves as a national training, technical assistance, evaluation, policy, systems design, and finance center that is focused on children's behavioral health. The Institute supports state and local governments and organizations to implement effective systems and practices to best meet the needs of children and youth with complex behavioral needs and their families. This support is provided through three primary units within The Institute: Policy and Finance; Technical Assistance & Implementation; and Research & Evaluation. These units work in an integrated fashion to assist governmental and other organizational entities to achieve better outcomes for children, youth, and their families.
UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
- Assists in the coordination of NWIC functions, contracts, and monitoring of scopes of work including prepare periodic reports on program activities, progress, status or other special reports for management or outside agencies.
- Establishes effective communication channels and acts as liaison between the program director, national coaches, and state or organizational staff within and outside NWIC.
- Collaborates with the Institute's other departments for project management of online trainings and technical assistance coordination.
- Makes effective and strategic, analytical, and timely decisions; and learns how to effectively use technology.
- Lead the development and expansion of the NWIC website and maintain content with updates as needed.
- Organizes and supports the dissemination of communication strategies including social marketing
- Assists in the preparation of surveys, quarterly and final reports, marketing plans and materials, recommendations, and other information resources for ongoing support and improvement of NWIC.
- Develop and schedule NWIC large scale work plans in accordance with specifications and funding limitations in order to shape the program and projects; oversee daily operations and coordinates activities of program; and determine priorities.
- Develop and maintain effective mechanisms for ongoing partnerships at the state and national level. Interacts and maintains liaison with students, faculty, staff and outside/community agencies in facilitating program objectives and deliverables.
- Provide technical assistance on the use of the virtual coaching platform including problem solving assistance and answers to questions
- Oversee daily operations and coordinates activities of program. Makes recommendations to NWIC staff and partners.
- Provides technical assistance to contracted states and NWIC staff with problem solving assistance and administrative support
- Assists in conceptualization, research, development, and drafting of written products such as speeches, presentations, scholarly journal articles, training materials, website content, final progress reports, promotional materials, recommendations, and other information resources for the improvement of NWIC.
- Prepare for peer review periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
- May supervise clerical personnel or social work students.
- Performs other duties having a significant impact on the overall goals of The Institute.
Education: Bachelor's degree in Social Work, Psychology, or related field of study.
Experience: Two (2) years of experience with program planning and coordination in children's behavioral health.
Preferred Education: Master's degree in Social Work, Psychology, or a related field of study.
Consideration may be given for a unique combination of education and experience.
Knowledge, Skills, and Abilities:
- Possess knowledge of children's behavioral health and able to perform position in compliance with all requirements/ regulations/ laws.
- Ability to maintain high standards with the work being performed and maintain awareness with trends and influences.
- Assume personal responsibility for all outcomes; makes effective and timely decisions; and learns how to effectively use technology.
- Maintain productivity and uses knowledge strategies to increase knowledge base.
- Able to make independent decisions that are a matter of significance for the unit.
- Skill in analyzing complex topics, policies, and procedures and establishing priorities in order to prepare detailed summaries and reports.
- Possess excellent time management and organizational skills.
- Ability to effectively communicate both verbal and written thoughts, ideas, and facts.
- Ability to write and present information in a clear and concise way.
- Skilled in interpreting and understanding written information and is able to listen attentively to verbal and non-verbal cues that lead to a deeper understanding.
- Ability to work cooperatively with others and demonstrates professional, ethical, respectful, and courteous behavior when interacting with others. Demonstrates pleasant and positive interactions with other to meet customer expectations, and provide follow up with customers.
- Reaches compromise and consensus to influence and negotiate. Remains calm and is able to manage conflict, and works well with a diverse workforce.
- Ability to maintain confidentiality of subjects and information obtained.
- Ability to coordinate logistics and scheduling.
- Ability to support the high standards with the work being performed and maintain awareness of shifts in state status as well as certification expectations of the field.
Hiring Range: Commensurate with education and experience
If accommodations are needed for a disability, please contact Human Resource Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
: Exempt Staff - E1431D
Employee Class : Exempt Regular
Full Time/Part Time: Full-Time
: Day Job
: Social Work - The Institute for Innovation and Implementation
: Apr 11, 2017
: May 1, 2017, 11:59:00 PM