Reporting to the Executive Dean for Administration, the Chief Human Resources Officer (CHRO) will provide leadership in all areas of human resources, excluding benefits, for Harvard Medical School. This person will be responsible for developing and implementing the human resources strategy for driving organizational and cultural change and for managing the delivery of HR services to all employees. This individual will be a key member of the senior team and will work collaboratively with the other team members regarding strategic and operational human capital mandates. As the Medical School's human resources leader, this individual will assess the organization's culture, leadership, HR practices and systems, and then recommend and implement changes that will enhance the School's ability to attract, retain, and develop an exceptional, diverse workforce. This person will lead the Medical School in all areas of human resources, including recruitment and retention, diversity and inclusion, organization planning, workforce planning and analysis, management development, compensation, employee relations, succession planning, training, and legal compliance. She/he will work in a leadership role and in partnership with others to inculcate the culture with the understanding that diversity and inclusion are integral to the School's aspirations for excellence. Will engage the HMS community in management development training and similar programming to address unconscious bias in hiring and retention practices and create a more inclusive environment and culture. The CHRO will also work collaboratively with the University's Vice President for Human Resources to ensure alignment with and implementation of broader university goals and initiatives. The CHRO has an HR team of approximately 30 staff with 4 direct reports.
The selected candidate will be a member of the University's human resources leadership team comprised of the top human resources professionals in each of the University's schools and the functional heads from Harvard University's central human resources (e.g. compensation, benefits, training, and organizational development, etc.). The successful candidate will also participate in a small advisory group for the central office comprised of the human resources leaders of the University's larger schools, such as the business school and school of arts and sciences. This smaller group will play an instrumental role in determining the agenda of the larger leadership group. The successful candidate will work in close collaboration with the Senior Director of Human Resources at the T. H. Chan School of Public Health in implementing shared services for the Harvard Longwood Campus including organizational development, learning and development programs, work life Integration and will identify further opportunities for strategic collaboration and shared services.
Desired Abilities, Skills and Other Characteristics:
A level-headedness that keeps things in perspective and does not respond reactively to challenges or problems.
An action-oriented approach that makes clear assessments, develops plans, and follows through on them.
An engaging, collaborative, professional style that builds relationships and engenders trust; often serves as a confidant among key stakeholders.
A keen sense of humor and quick wit that are effective in dealing with others; doesn't take oneself too seriously.
Keep one's ego in check and the need to be in charge through the authority of one's position; practice consensus-building skills.
Excellent communication skills, both written and orally; an effective spokesperson for the human resources function.
Hard-working and willing to work beyond a 9 to 5 workday.
The ability to be patient and comfortable in the midst of a highly complex, matrixed work environment; not easily frustrated by ambiguity and the time it takes to accomplish goals.
A creative and strategic thinker who possesses the confidence to think outside the box.
An open and accessible management style that encourages the exchange of ideas and perspectives among peers and staff.
An innovative leader who possesses a customer service orientation and finds new ways to advance diversity and improve the quality and responsiveness of the human resources function.
Someone who can "speak truth to power," raise probing questions, and outline implications of an action in non-threatening and productive ways.
Flexible in the interpretation of rules; has knowledge of legal implications, and applies logic to each situation; understands that decisions are often not black and white, but rather operate in the "gray" area.
Politically astute and discerning; knows when and how to advance an idea and gain support for one's agenda; strong influencing skills.
Ability to juggle multiple tasks and set priorities; experience managing across sites and expanded geographic areas.
Understands the importance of achieving small "wins" and celebrating successes along the way.
Be a "working manager" who is willing to be hands-on, when necessary.
An ability to listen to concerns and ensure they are heard and valued.
Sensitive to the needs of the organization and a desire to address client concerns; yet able to make the hard decisions and not take issues personally.
A quick study who will work well with the Chief Financial Officer and grasp the Medical School's various sources of funding, and the need to manage successfully in a financially-constrained environment.
An appreciation of the unique, traditional academic qualities of the School, yet willing to adopt new business practices that will help the School succeed.
A bachelor's degree in related field required. At least fifteen years of progressively responsible human resources management experience.
Advanced degree (e.g. MBA) is desirable. Demonstrated competence in building and leading an effective and cohesive team. Experience working in a unionized environment is helpful. Experience working in an environment with faculty and students is preferred. Demonstrated experience leading within an environment undergoing transformational change.
CRITICAL LEADERSHIP CAPABILITIES:
Collaborating and Influencing
Invites and uses the opinions and perspectives of others.
Engages people in a dialogue to gain commitment and reach consensus, linking their perspective to the intent.
Adapts own approach to the audience, anticipating impact of words and actions, preparing for possible resistance and responding in an appropriate style, using a range of influencing styles.
Resolves conflicts by discussing individual issues with each person.
Checks with both sides of a discussion to ensure a common understanding.
Takes initiative to maintain contacts.
Building People Capability
Spends time and probes to develop a clear perception of employees' behaviors and how these impact performance.
Gives critical feedback in behavioral terms and discusses suggestions for improvement.
Uses existing institutional programs to support employees' career growth in individual ways.
Uses a regular assessment and feedback process to focus the development effort.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. T...he University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.