The Director of Survivor Advocacy Programs directs the full complement of social services to homicide survivor individuals and families of Baltimore City, and Baltimore and Prince George’s Counties.
This position plans, assign, and evaluate the work of others; recruit, hire, train staff, and address conduct/performance issues; build effective work teams and motivate staff; establish effective working relationships with all levels of an organization, agency providers, and stakeholders; make timely and effective decisions; produce results through evaluation of program policy and procedures; he/she will identify and correct service gaps in primary and secondary survivor services.
The Director builds coalitions and engages with interdisciplinary teams as well as community-focused initiatives. An interdisciplinary collaboration may include, but not be limited to local and state enforcement entities, child and adult protective personnel, language/speech interpreters, forensic medical examiners, chaplains, victim advocate groups, mental health facilities, non-profit organizations and the education system serving homicide survivors. He/she will develop assessment tools that identify best practices, enhance case management, follow-up, and referral protocols.
The Director oversees the day-to-day operations ensuring achievement of program goals; maintain data in accordance with internal protocols, state and federal regulations; manage grants, budget forecasts and ensure reports are comprehensively and accurately prepared. The Director may organize reports for submission to the employer’s board of directors or legislative committees as required; organize and present program information to governmental agencies or stakeholders
The Director attends internal management meetings, in-service programs offered by Roberta’s House, and may be assigned to deliver in-service training sessions. He/she must demonstrate an ability to effectively communicate in English both orally and in writing; model behavior that shows respect for the principles of survivor rights and confidentiality. Bi-lingual skill in English and Spanish is highly desirable.