Assistant Director, Strategy and Curricular Support - 74600
The MBA Program at the Stanford Graduate School of Business seeks an experienced professional to serve as the Assistant Director, Academic Advising. The central purpose of this role is to oversee the academic advising program and to serve as an academic advisor. This role requires working collaboratively with staff and faculty colleagues to develop and implement advisor training, manage the program aspects of advising, conduct group and individual advising sessions, and evaluate the program for continual improvement opportunities. In addition to responsibilities directly related to academic advising, the person in this role would be a fully-integrated member of the MBA Program team and have additional program management responsibilities. The ideal candidate is familiar with MBA curriculum, and enjoys and excels at developing and implementing programming to support students as they navigate academic requirements. Experience in academic counseling or advising at the graduate student level, working with faculty and working with individuals who are not direct reports is desired. The ideal candidate has a proven track record of complex program management, a good sense of humor and a sharp mind. This position works closely with MBA students and has a significant impact on the student community. The Assistant Director reports to the Director of Strategy and Curricular Support.
Administer, implement, and interpret university and department policies and procedures on issues regarding student life, advising and academic services. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment.
- Administer the academic advising program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
- Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
- Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
- Provide guidance and counsel, oversee and develop a wide range of programs and services, analyze effectiveness and make recommendations for future programs.
- Reconcile complex issues; analyze diverse transactions from multiple sources.
- Summarize data from multiple sources, prepare management reports and presentations.
- Identify and evaluate data needs, manage the implementation and development of technology.
- Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
- Serve as a subject matter expert to other departments; represent unit/department.
- Lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
- May oversee, analyze and assist in financial processes and development of budgets.
- Serve as a key member of university wide teams and projects.
- May train and supervise other staff, volunteers and temporary workers.
* - Other duties may also be assigned
Education & Experience:
Bachelors degree and three years of relevant experience, or combination of education and relevant experience. Masters degree preferred.
Knowledge, Skills and Abilities:
- Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
- Advanced analysis and problem solving skills.
- Advanced computer skills, including experience with Microsoft Office Suite.
- Advanced customer service skills.
- Relevant computer systems/technology experience.
- Understanding of financial transactions.
- Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
Certifications and Licenses:
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the Universitys Administrative Guide, http://adminguide.stanford.edu.
Job: Student Services
Location: Graduate School of Business
Job Code: 7502