Job Description: About Bank of America Merrill Lynch: Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the World Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies. Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion.
Working within the Service, Fulfilment and Operations team within the trade finance area, responsible for the End to End processing / Handling of all traditional Trade Finance products and also the new products Supply Chain Finance, Trade Receivables Finance, Import LC with price variation, Corporate Trade loans, Export Credit Agency Financing.
Dealing and communicating with customers/processing center teams/business partners for any transactional issues
Examine documents received from clients communicating to applicants in case of discrepancies for their further acceptance.
Ensure all essential and specific quality service levels as per 'Trade Finance Quality Service Levels' are met.
Establishment/amendment of Standby Letters of Credit/Bank Guarantees.
Communications with Credit Dept./overseas branches for SBLC/Bank Guarantee related issues and follow ups
Documents preparation on behalf of clients for negotiation under Export L/C/Collections as per the Service Level Agreement
Ensure all diarized events (i.e. L/C and collection due dates, Acceptance, Guarantees/SBLC Fees etc) are processed.
Ensure all Internal Compliance/Anti-Boycott/OFAC requirements are adhered to.
Advising of all Export Letters of Credit /amendments and preparation of Negotiation Worksheets, scanning to Processing Centre. And Dispatching documents to overseas banks and follow up acceptance/payment
Processing of Import / Export Collections
Collect fees/commissions on SBLC and Bank Guarantees.
Full Pro Active support to be provided for any enquiries from Clients/Business Partners/overseas banks.
Update related status log for Trade Finance products and clients/Monthly reporting.
Key Skills & Experience
Minimum 2 years operations experience in Financial Institution
Excellent customer service & communication skills both written and spoken
Preferred experience in Trade Finance
Preferred experience in Import Documentary Collections/Import Letters of Credit/Export Documentary Collections/Export Letters of Credit/Negotiations under Export Letter of Credit in a domestic or international bank.
Preferred working knowledge of UCP600, ISP98, URDG758, URC522, URR525, SWIFT.
Strong interpersonal, problem solving and organizational skills.
Ability to negotiate and influence clients and stakeholders.
Experience with banking products/services/credit issues/documentation an advantage.
Bank of America Merrill Lynch is an equal opportunities employer