Financial Aid Counselor
California College of the Arts
Performs a variety of activities to administer federal and state financial aid funds and
institutional scholarship dollars. Oversees administration of one of the following areas:
Federal and Private Loan Programs; Cal Grant Programs, Named and Endowed
Awards, Satisfactory Academic Progress or Federal Work-Study programs. Counsels
financial aid recipients on eligibility issues, aid application process, and status issues.
Packages student financial aid awards using federal, state, and institutional guidelines.
Provides office support in tracking the status of workflow and assists with training of
student workers and support staff. Position is currently located on the San Francisco
REPORTS TO: Associate Director of Financial Aid
DEPARTMENT: Financial Aid
· Provides financial aid counseling to continuing and prospective students. Counseling
includes the application process, types of awards, satisfactory academic progress,
eligibility, study abroad, budgeting funds, and disbursement of funds.
· Maintains institutional compliance with federal and state financial aid regulations.
· Works closely with the Director and Associate Director of Financial Aid to maximize
effectiveness of the awarding and counseling programs. Works closely with
departments across the College to ensure compliance with federal, state, local and
institutional regulatory changes.
· Provides counseling and guidance to families throughout the financial aid process,
contributing to overall recruitment and retention of students to the college.
· Performs award packaging using federal and institutional need analysis. Reviews
financial aid files performing verification of data; resolves discrepancies and items
needing clarification. Submits data for reprocessing and performs any necessary
documentation and follow-up.
· Works closely with the Student Accounts Office to resolve account and registration
issues as well as earnings reconciliations. Also works with HR and Payroll to maintain
proper hiring and compensation practices.
· Oversees administration of one of the following areas: Federal and Private Loan
Programs; Cal Grant Programs, Named and Endowed Awards, or, Federal Work-Study
· Other duties as assigned by the Director and Associate Director of Financial Aid.
Bachelor's degree or equivalent. Computer proficiency a must, i.e. PC Windows
applications: MS Excel, Word. Must demonstrate attention to detail, working with a high
degree of accuracy, strong organizational skills, strong record keeping skills, and the
ability to articulate and disseminate complex information to multiple audiences. Strong
customer service and interpersonal skills a must. Excellent oral and written
communication skills required. The ability to multi-task with a high level of efficiency and
adjust to varying assignments and workloads a plus. Demonstrate ability to work
independently and self-initiate general responsibilities, but also work in a team
Experience in a financial aid office or a higher education setting; knowledge of Federal
Title IV and state financial aid requirements; familiarity with needs analysis
methodology, application, and verification process; knowledge of financial aid software
and tools, including CSAC Web Grants, NSLDS; experience with integrated student
information systems (Datatel Colleague) and document imaging (ImageNow).
Applicants are required to attach a cover letter and resume, as well as state salary history and requirements. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions.
For staff positions, screening begins immediately and continues until the position is filled.
For full application instructions and position description, visit https://cca.wd5.myworkdayjobs.com/en-US/CCA/job/San-Francisco/Financial-Aid-Counselor_R501909
As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education.
We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability.
California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity.
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