School/Unit: Student Affairs
Department: University Housing
Purpose of Position:
The Associate Director of Residential Life works within the residential Life team to foster a residential environment that fulfills the goals and vision of the Department of Residential Life & Housing Mission to provide: safe, inclusive, and well-maintained facilities that build intentional communities to empower residents in their academic excellence, citizenship and personal growth. The Associate Director of Residential Life is a Masters Level, full-time, experienced professional who provides senior leadership for a comprehensive residential life program serving approximately 5,200 on-campus students. The position will report to the Director of Residential Life & Housing (FAC040). The role of the Associate Director of Residential Life is to enhance the living-learning experience by providing a holistic approach to working with staff and residents. This position provides leadership and direct supervision of approximately four Assistant Directors including three Assistant Directors of residential areas and an Assistant Director with a focus area in Conduct. This position provides leadership and indirect supervision for eleven Hall Directors, and nine administrative assistants. This position directs and manages initiatives related to community development, educational initiatives, crisis response, leadership development, retention efforts, and creative problem solving. This person will assist with all areas of residential and student staff oversight and provide leadership for new residential programs and initiatives within the department. This position will serve as a liaison with various departments across the University.
Program and Department InitiativesCommunity Development – Foster a sense of positive community in the residence halls/complex; use creative and innovative methods to personally connect to residential life staff and students.
A.Student Development and Involvement
Program Development – Provide oversight to staff on ensuring that the residential programming model is followed and utilized for developing programs for the community.
Work with your Assistant Director team to implement training programs for the residential life program, including student and professional staff development programs.
Assist in developing residence life goals/objectives in conjunction with both long and short-range plans related to residential life.
Education – Work closely with Residence Life leadership team to ensure that area, hall, and building programs are designed to connect targeted outcomes to the needs of the department.
Provide oversight to staff on ensuring that the residential programming model is followed and utilized for developing programs for the community.
Works to ensure student participation and voice is included in departmental decision making.
Advising –Assist both Assistant Directors and Hall Directors with support of advising residents.
Identify, encourage, and provide developmental and training opportunities for all student staff.
Promote leadership development for residents through Residence Hall Association, RA Conference, and National Residence Hall Honorary.
Serve as a mentor and resource for student staff, Hall Director staff, and Central Office.
Availability – Be available and visible to residents and staff; serve as senior member of residence life area and serve as a positive role model; maintain office hours; understand the nature of work may require some night and weekend hours; attend departmental functions.
B.Community Management Conduct – Enforce and support all university and departmental policies and regulation in cooperation with the Department of Residential Life and Housing and the Office of Student Conduct and Academic Integrity, and assist in the administration of the university's conduct process for students living in residence halls.
May serve as a hearing officer for higher level cases.
Oversee all residential conduct and serve as a liaison with Office of Student Conduct and Academic Integrity.
Crisis/On Call Duty –Coordinate and assume campus wide on call responsibilities for crisis management and campus safety for over 5,200 residents.
Work closely with university staff in crisis situations and is responsible for overseeing crisis protocol.
Liaison – Work to build relationships with the Central Housing Office, Division of Student Affairs, and many University constituents.
Budget – Provide budget oversight for residential life area including office supply, programming, community council, staff development, and other special programs.
Public Relations – Investigate and respond to concerns of student, parents, university staff members, and others in a manner that provides accurate information, fosters student development and maintains good public relations.
Assignments – Work closely with administrative services staff on assignment processes that impact the residential community.
Conflict Resolution – Provide appropriate mediation, counseling and referral for individual students and staff as needed.
Training Support – Work with staff across the residence life area and department to provide training initiatives designed to further facilitate student success; bringing campus resources into training initiatives and working with faculty and academic advising to ensure student success in residence.
Administration – Maintain proper records, file any needed weekly reports, file annual reports and meet all area and departmental deadlines.
Academic Support – Collaborates with Director of Residential Learning to create programs that enhance the residential environment.
Actively implement academic initiatives designed to further facilitate student success including working with students as a result of any mid-term grade alerts, bringing academic resources into the halls, and working with departmental academic initiatives.
Safety and Security – Maintain relationship and good communication with Residential Security and VCUPD. Support departmental safety/security initiatives for the residential community. Serve as liaison with VCUPD.
Living Learning Communities – Support the three levels of Living Learning Communities: Living Learning Programs, Programs in Residence, and Theme Communities.
C.Staff Supervision and Development Supervision and Evaluation – Provide daily leadership and development of professional and student staff within Residence Life. Direct supervision of approximately four Assistant Directors including three Assistant Directors of residential areas and an Assistant Director with a focus area in Conduct. This position provides leadership and indirect supervision for eleven Hall Directors, and nine administrative assistants; provide formal evaluations of staff members; conduct individual meetings to develop and review goals/outcomes achieved. Assistant Director will conduct weekly/bi weekly staff meetings to discuss issues and recognize contributions; conduct periodic performance evaluations as appropriate and create plans for staff development. Promotes and encourages staff professional development and involvement in relevant professional associations.
Leadership – Work in conduction with the Senior Associate Director and other senior level staff to ensure that all policies are effectively communicated to students and staff. Serve as member of the residential life leadership team and serve as a key member of the Residential Life and Housing management team. Acts on behalf of Senior Associate Director of Residential Life as requested.
Instruction and Training – Assist with residence life trainings and assist in the development of residence life area in-services conducted for all staff throughout the year; including emphasis on topics diversity and social justice, professional development, academic enhancement, leadership, and day to day duties of residential staff.
Programming and Advising – Oversee VCU's residential program model; ensure that student staff understand programmatic learning outcomes and successfully reach them via all departmental programming efforts.
Recruitment and Selection – Assist with residence life recruitment and selection for all residence life staff levels. Oversee graduate and professional staff recruitment efforts within Residence Life area.
D.Departmental InitiativesAssist in implementing a variety of assessment activities and retention initiatives to improve the residential experience and student success.
Serve on a variety of department and division-wide work teams, committees, and initiatives as needed to support the mission of VCU RL&H and the university.
Participate in program research projects and co-author/co-present research findings.
Represent VCU at professional conferences, on campus, and in the community.
Assist with the development/oversight of new and reoccurring residence life initiatives, trainings, or programs throughout the year.
Work with Opening, Closings, Orientation, Open Houses, Preview Day, Conferences, Admissions, or other assigned areas to successfully integrate residential life initiatives and information sessions throughout the academic year and summer.
Duties as assigned.
Required Qualifications:Master's degree required in Student Personnel, Higher Education, Counseling or a related field
A minimum of seven years professional experience in residence life/housing
Experience supervising professional staff; Effective communication skills (oral and written)
Crisis management experience
A strong skill and ability to build teams and work collaboratively
Strong organizational skills with attention to detail and accuracy
Ability to work well under pressure with multiple and changing deadlines
Demonstrated proficiency utilizing technology such as web applications, online systems, database software, and standard office packages (word processing, spreadsheet, electronic mail).Ability to work independently and as part of a team, manage several responsibilities at the same time
Ability to provide leadership to residence life area, resolve problems using initiative and sound judgment.
Ability to collect, interpret, and report data and to write informational materials and reports.
Strong interpersonal skills
Knowledge of student learning theory and developmental outcomes, and experience in its application
Previous supervision experience.
Demonstrated experience working in and fostering a diverse faculty, staff, and student environment; and commitment to do so as a faculty member at VCU.
Preferred Qualifications:Previous Residence Life live-in experience; advanced crisis experience
Advanced supervision experience
Demonstrated commitment to residential community building and academic success (i.e. working with residential learning communities, programming model development and/or Residential Curriculum experience, academic focus programs/initiatives).
Demonstrated knowledge and experience cultivating and sustaining relationships with historically underrepresented and underserved communities.
Knowledge and incorporation of student development practices, assessment and budget management highly desired.
Student conduct and policy experience; and involvement with student leadership/advising.
Ability to create and analyze various reports for internal and external constituents related to student success and student satisfaction instruments.
Experience collaborating with administrative services, operations, facilities, and campus partners across the University.
To be considered for this position please visit our web site and apply on line at the following link: www.vcujobs.comVirginia Commonwealth University is an equal opportunity/affirmative action institution providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran's status, political affiliation or disability.