Rutgers, The State University of New Jersey, is seeking an Accounting Assistant II to report to the Student Loan Manager in the Office of Student Billing and Collections in the Division of Student Financial Services. This position is primarily responsible for payment processing, accounting functions and record keeping. Among the key duties of this position are the following:
Administers the federal student loan programs, university loans and delinquent student receivables.
Provides accurate and comprehensive financial information to supervisor and manager.
Creates and updates spreadsheets and financial analysis of productivity of the third party agency performance.
Tracks student payments and adjustments and responds to student and borrower inquiries regarding their accounts.
Makes collection calls to past-due borrowers, establishes payment arrangements on delinquent accounts.
Maintains the confidentiality and sensitivity of borrower accounts and financial circumstances and act in accordance with federal and state regulations, including compliance with FERPA and GLBA regulations.
Home Location Campus: Busch (RU-New Brunswick)
Knowledge and experience in utilizing the university's student database systems including the Student Accounts Receivable system, FAMS and the SRDB. Knowledge of Federal and State regulations including privacy laws, Title IV aid programs, including federal Perkins loans and consumer credit regulations.
Experience in utilizing pc software including Microsoft Office 2007 (Word, Outlook, Excel, Access).
Ability to communicate effectively, to speak clearly and communicate information, policies and procedures to students, parents and loan borrowers.
Ability to communicate effectively in written formats.
Required Knowledge, Skills, and Abilities:
Requires good communication skills and computer literacy.
Requires extensive knowledge of all federal and state regulations governing all loan programs including but not limited to the Perkins Program, William D. Ford Federal Direct Loan Program and Federal Family Education Loan Program.
Requires comprehension of collection laws, collection agency rules and statutes including but not limited to FDCPA, and statute of limitations.
Requires excellent customer services skills and negotiating abilities.
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was ...at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.