BUSINESS, ACADEMIC & RESEARCH CONTINUITY MANAGER
|Req #: ||138712 |
|Department: ||FACILITIES SERVICES: EMERGENCY MANAGEMENT |
|Appointing Department Web Address: ||http://http:\\www.uw.edu\uwem |
|Job Location: || Seattle Campus |
|Job Location Detail: ||UW Tower |
|Posting Date: ||03/28/2017 |
|Closing Info: || Open Until Filled |
|Salary: ||Salary is commensurate with experience and education |
| The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. |
Facilities Services (FS) is a world-class organization providing exceptional services anywhere, anytime in support of the University of Washington's mission of teaching, research, and discovery. FS engages employees through LEAN practices and continuous improvement. FS includes eight departments that operate, maintain and support the University: Administration & Strategic Initiatives (AVP), Building Services Department (BSD), Campus Engineering & Operations (CE&O), Facilities Employee Services (FES), Facilities Maintenance & Construction (FMC), Finance and Business Services (FABS), Transportations Services (TS), and UW Emergency Management (EM).
UW Emergency Management, an institution-wide department of Facilities Services, has an outstanding opportunity for a BUSINESS, ACADEMIC AND RESEARCH CONTINUITY (BARC) PROGRAM MANAGER. A key position, this individual must be a self-starter comfortable with maintaining and further enhancing a well-developed program which is recognized by our peers as one of the nation's best-run university preparedness efforts.
As the University's lead continuity planner and training subject matter expert, this position provides the leadership on technical and practical tools for UW researchers, administrators, faculty and staff in the development of their business, academic and research continuity of operation plans. The BARC Program Manager will ensure that departments and units have the requisite skills needed to respond to and recover from a wide-variety of hazards and disasters that could potentially impact their critical operations and functions.
Working with a variety of collaborative teams, this position develops supporting training and exercise programs for UW researchers, administrators, faculty and staff to initiate, test, complete and/or update departmental and unit continuity plans. This position ensures that mission-critical university functions are able to maintain core/essential operations and functions and quickly and efficiently recover after a crisis, disaster or emergency incident.
The position guides departments in their creation of their State-mandated continuity of operations plans, including conducting education & orientation sessions. This requires consulting with, and coaching departmental leadership & planning teams and assisting with the analysis to processes and identify critical functions and recovery objectives. Ongoing efforts include monitoring of progress on plan development, and regular online status reports of the HuskyReady system.
Assist units/departments to develop and conduct regular exercises to ensure completion of action items, including helping with the design and conduct of annual departmental exercises (reviews of departmental readiness), tracking the status of departmental action items, negotiating and promoting the completion of action items, and coaching the change process to reduce resistance to change, and resolve organizational conflicts that may arise as new ways of operating get established.
Conduct outreach and education to the campus community, including marketing to deans, directors and chairs, presenting to campus and departmental leadership, departmental leadership, and other stakeholder groups. The position promotes HuskyReady tools and basic continuity practices via events, workshops, trainings and public promotions. Indirect promotion of the BARC program will include regular updates to the UWEM website and Facebook and other social media sites designed to elevate the ongoing business continuity practices throughout the UW system.
Administer the HuskyReady online BCM planning tool and act as the system administrator. This includes the approval of new users, working with the software vendor, processing technical requests, and providing training for all users.
Promote, communicate and collaborate readiness initiatives to campus leadership and process partners, including the identification, design, and advocating for initiatives that will support readiness. The creation of reports, including an Annual Report to the UW campus on the UW's business continuity improvements is required to allow the program to advise campus and departmental leadership on all matters relating to the continuity status of the UW's teaching, research, and public service efforts.
Participate in UWEM's daily all-hazards mitigation, preparedness, response and recovery activities, including performing as the UWEM 24/7 Duty Manager on a rotating basis with other UWEM staff, providing leadership in the university's Emergency Operations Center (EOC) as a member of the Command Staff, representing UWEM at internal and external organizations, committees, task forces, and working groups.
Perform other duties as assigned or required.
Track-Record of meeting UW Facilities Services Core Competencies:
Demonstrate personal integrity and trustworthiness
Manage stressful situations and changing priorities effectively
Anticipate, recognize and resolve problems
Be responsible and accountable
Use organizational skills and provide attention to details
Maintain a positive, optimistic and success-oriented attitude
Exercise professionalism, which includes being tactful and courteous
Exhibit a professional work ethic
Continuously promote a safe work environment
| Bachelor's degree from an accredited college or university with a major related to a planning or general management field such as, but not limited to, Business Continuity, Disaster Recovery, Emergency Management, Project Management, Planning Public Health, Public Policy and Administration, Program Management, Business, Urban and/or Environmental Planning. |
Minimum of 2 years of working in a disaster-related field, with an emphasis on planning, training and/or exercise functions with a strong working knowledge of the concepts of business and/or continuity planning, models and risk assessments systems.
Demonstrated completion of the FEMA-offered NIMS compliance courses: 100, 200, 300, 400, 700 & 800
Working knowledge of developing continuity or contingency plans and strategies for large, complex organizations, including, but not limited to, academic institutions, government agencies or large business enterprises.
Proficiency in the use of Microsoft Outlook and MS Office suite of products (Word, Excel, Visio, PowerPoint, Publisher) and experience in managing web content and social media platform sites, with a hands-on working knowledge of web-editing and publishing tools such as WordPress, Drupal, and/or Adobe PageMaker.
Ability to provide analytical reports to the Director to assist with data-driven solutions and initiatives.
Proficiency in written, verbal, and interpersonal communication; organization and multi-tasking skills.
Proven track record and confidence in working with diverse audiences and related experience in developing and conducting training workshops, classes and outreach efforts.
Skill in managing and coordinating disaster recovery operations, with the understanding that disaster response conditions may require austere working conditions and stressful situations.
Ability to establish and maintain effective working relationships with a variety of stakeholders -- many of whom may not agree on a common operating picture.
A proven record of applying crisis communication skills in stressful situations involving critical, time-sensitive decision making scenarios.
Project and budget management skills to coordinate multiple funding projects simultaneously.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
| Experience working within a complex research-oriented higher education setting |
Master's or other Advanced Degree in Emergency Management, Critical Infrastructure Planning, Business Administration, Public Administration, Program Management, Information Management or a related field
|CONDITION OF EMPLOYMENT:|
| Must possess a current professional business continuity certification credential (i.e., ABCP, CBCP, MBCP, etc.) from a nationally- or internationally-recognized ANSI/ISO peer-reviewed certification organization such as DRII or BCI. Must maintain this professional credential throughout the term of employment in this position. |
Regular and predictable attendance is required.
The position is considered essential service staff and will staff the university's Emergency Operations Center (EOC) during all drills and exercises, planned major special events (i.e., Home Husky football games, VIP visits, Special Olympics, etc.) as well during all actual disasters and crisis events.
As a core member of the UWEM/EOC Team, this position will be required to occasionally act as one of the UWEM's 24/7/365 team of Duty Officers which may require off-hours/weekend/holiday response.
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.