Overview: This is a management position working with the nationally accredited Parks, Recreation and Cultural Affairs Department. The Department has eleven (11) diverse divisions that are committed to building gateways that enrich our community through exceptional customer focus. The Manager of Adult Services provides overall leadership, direction, supervision and accountability for the agency’s Adult Services Department including, active adults, adult classes, drop-in programs, lectures, adult special events, multi-generational programming, social programs, and nutrition programming.
Receives supervision and direction from the Deputy Director of Parks, Recreation and Cultural Affairs. Directly supervises exempt and non-exempt employees, (professional, operations, administration, athletics, aquatics, museum) Works independently exercising considerable judgment and initiative. Interfaces directly and frequently with City management, community organizations, vendors, media, and the general public.
Supervise seasonal, temporary, regular and state funded personnel; assign, train and evaluate work, oversee in-service training; complete performance evaluations; in conjunction with the Director, make recommendations regarding hiring, disciplining, and terminating the employment of seasonal, temporary, regular and state funded employees. Assist with resolution of employee concerns and grievances.
Lead and assist with developing the divisions short and long –range master plans and annual operating budget; develop and make recommendations, monitor budgetary expenditures; track report status of external vendor contracts.
Identifies opportunities for improving service delivery methods and procedures; identify resource needs and review with appropriate senior leadership staff; implement improvements.
Supervise, direct, coordinate and review the work plan for the Adult Services division; assign work activities and projects, monitor work flow; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve issues.
Investigate and research funding opportunities for the Adult Services programs including grants; prepare and process application forms and ancillary documents; prepare appropriate reports as to the use of the grant award as necessary.
Respond to citizen complaints and requests for information; ensure appropriate follow-up action is taken.
Coordinate, interface, and supervise the contracted service providers for the Adult Services Division by private agencies: promote and schedule use of the facility
Prepare routine and special reports and presentations regarding division as requested by department, City Council, or other boards, commissions or citizen groups.
Assist with division administration and preparation of CIP, including the design process, budget development, contract preparation and bidding procedure.
Prepare reports concerning new or ongoing programs and programs and program effectiveness; maintain records; maintain and file various reports; prepare statistical reports as required.
Supervise the operations of the on-site cafeteria serving on-site daily and participants of the Meals on Wheels program.
Attendance at work is an essential function of this position.
Monitor program compliance with laws, rules, regulations and City policies and procedures related to providing senior service programs and services.
Coordinate Adult Services division activities with those of other divisions and outside agencies and organizations.
Recruit, select, manage and evaluate volunteers
Provides information and referral services for a variety of social services available to senior and active adults in the community including state and federal programs such as Medicare/Medigap, HUD Housing, County Indigent fund, etc
Assist with publication of media expounding the importance of adult activities and services.
Other duties as assigned