Play a key role in this full-time position as part of the Region of Waterloo’s Talent Management & Employee Services team.
As Learning & Development Coordinator, you will conduct training needs analyses, design and develop course curriculums, facilitate or coordinate classroom and online training through consultants and internal subject matter experts, as well as monitor and evaluate effectiveness. We will also look to you for recommendations and input into the learning management strategy, to ensure the efficient and effective integration of mandatory, recommended and optional training programs.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
To assume the role of Learning & Development Coordinator, you will have the following profile:
- Knowledge and skill in adult education/learning principles and practices, instructional design, needs analysis, program delivery, measurement and evaluation tools, and coaching techniques in a business environment, normally acquired through a bachelor’s degree or post-secondary diploma and certification in a related field (e.g., adult education, human resources) plus progressively responsible related experience.
- Knowledge of, and ability to comply with, corporate policies and procedures, and legislation (e.g., copyright, privacy, accessibility).
- Research, analytical, organizational, coordination, and problem-solving skills to plan, recommend, evaluate, and implement programs and initiatives; participate in consultant selection; and track and ensure program documentation and components are in place to meet competing demands, priorities, and deadlines.
- Ability to provide advice and guidance to the corporation on training integration and effectiveness, and best practice in in-class and online adult education/adult learning.
- Human relations, facilitation, public speaking, interpersonal, and presentation skills to conduct presentations and training for all levels of staff; coach others (e.g., training and development, change management, performance development, team effectiveness); collaborate and relate effectively with staff, consultants, and peers; interview, and develop contracts with, consultants; answer questions and respond to complaints from staff and consultants; and participate as an effective team member.
- Ability to read materials to keep knowledge current; and develop/write and disseminate program/course content, promotional materials, articles, general correspondence, and reports.
- Computer skills with ability to use software such as Microsoft Office, a document management system, human resources information system (Banner), online learning management system, training registration system, and generate reports (Crystal).
- Ability to work outside of regular hours occasionally to deliver off-site training.
- Ability to travel within Waterloo Region.
- Ability to support and demonstrate the Region’s values.
Where people matter and ideas grow
Serving a diverse population of over 560,000, the Region of Waterloo is a growing community where people matter and ideas grow. Our mission is to serve, engage and inspire – residents, businesses and staff alike. This means delivering quality services while creating a positive, inclusive workplace where our employees are valued and respected for their talents and contributions to our success.
In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.
Please visit our website, at www.regionofwaterloo.ca, for a detailed description of this Learning & Development Coordinator position and to apply online before 11:59 p.m., Sunday, April 2, 2017. If you prefer, send your resume, quoting competition number 2017-1262, to: The Regional Municipality of Waterloo, Human Resources, 150 Frederick Street, 3rd Floor, Kitchener, ON N2G 4J3.
We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.