Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With a student to faculty ratio of 13:1, the College engages its 2,400+ students in 80+ rigorous academic programs in the liberal arts, sciences, and pre-professional fields. Faithful to the Holy Cross tradition in education, Stonehill College is committed to developing the moral, spiritual, intellectual, physical, and social competencies of its students and seeks to build and sustain a campus community that embraces diversity and inclusion in its teaching, learning, living, and working. Stonehill values a diversity of persons, opinions, and cultural and religious perspectives. In fulfillment of its motto, Lux et Spes (“Light and Hope”), the College cultivates in its students the competence to think, act, and lead with courage towards creating a more just and compassionate world.
The Director of Academic Services & Advising works closely with staff, faculty, and students as the manager of the Office of Academic Services & Advising, which coordinates academic advising, academic progress and retention programs, academic standards, academic counseling, academic integrity and other matters related to fulfillment of the academic mission of the College. This person oversees the academic advising support services provided to all students with a particular emphasis on special student populations: at-risk, probationary, separated, readmitted, transfer, and study abroad students. In collaboration with others, the Director manages the academic aspects of first-year and transfer orientations. This individual will devote attention to the inclusive nature of the Stonehill community and fosters greater diversity within the staff and student body. This is an exempt (salary), full-time, calendar year position.
Essential Duties and Responsibilities:
Academic Success and Retention
- Provides positive leadership and expertise in all aspects of academic advising, including the development, implementation, assessment, and modification of effective and best practices within the academic advising profession;
- Possesses a solid foundation in student development and identity theories;
- Possesses knowledge of current trends and laws in higher education that impact student learning and student development;
- Oversees, in collaboration with other offices, an integrated four-year academic, professional and personal advising program;
- Manages the recruitment, selection, assignment, training, supervision, and evaluation of faculty and peer Academic Advisors;
- Creates and provides necessary information for academic advisors to perform their tasks, including computer-based and traditional materials;
- Oversees and coordinates all activities for new students during the academic components of both summer and fall orientations, including recruiting and training faculty advisors;
- Oversees long-term absences, withdrawals, and readmissions processes;
- Oversees the design of programs to provide assistance for students in academic difficulty;
- Maintains information on college and course withdrawals;
- Collaborates with the Registrar’s Office with regard to degree requirements and clearance, the degree audit, course scheduling, and academic policies;
- Collaborates with Enrollment Management Committee and other College partners to monitor and address voluntary and involuntary student attrition;
- Works with Admission and Intercultural Affairs staff to ensure the academic adjustment and retention of at-risk ALANA, and international students;
- Collaborates with athletic staff to monitor the academic progress of student athletes;
- Prepares material and publications for dissemination to students, administrators, faculty, and parents/guardians;
- Works with students, faculty, staff, and parents to resolve academic issues that may impede student progress;
- Oversees the summer Academic Community Experience (ACE) Program;
- Manages the Academic Integrity Policy and chairs the Academic Integrity Board hearings;
- Interprets and develops academic policies as they affect individual students and faculty, and makes recommendations for change when appropriate;
- Coordinates the lining up of graduates during rehearsal and actual Commencement exercises;
- Demonstrates an understanding of the College’s Catholic mission and identity and how Catholic traditions and values enhance the student experience.
Leadership and Management
- Demonstrates success in establishing and maintaining effective working relationships within a diverse academic community.
- Possesses outstanding organizational skills and demonstrates the ability to manage multiple tasks successfully;
- Formulates and executes annual strategic objectives for the department in support of the College’s Strategic Objectives;
- Develops administrative performance standards, monitors progress against performance standards, and organizes improvement efforts for four staff members;
- Embraces a culture of cross-training and succession planning in order to develop the skills of the team and deliver exceptional service to students and other departments;
- Ensures provision of personal service to current and prospective students and their parents/guardians that is accurate, confidential, consistent, empathetic, equitable, and just;
- Develops the skills of the team in understanding policies, requirements and best practices to enhance professional development and independence;
- Mentors and provides professional development opportunities for staff members;
- Works collegially with other offices to evaluate and implement policies and business practices that enhances customer service, improves efficiency, leverages technology, adjusts to the evolving needs of students and families, and maintains confidentiality and privacy; and
- Utilizes technology to enhance data integration, facilitates predictive modeling and expands reporting and information sharing;
Diversity & Inclusion
- Serves as a critical leader in advancing the College’s mission of diversity, inclusion, and equity by fostering a campus culture in which differences based on age, ability, color, creed, cultural background, ethnicity, gender identity or expression, national origin, race, religious affiliation or spiritual affinity, sexual orientation, socioeconomic class, political viewpoints, or veteran status are validated and embraced;
- Strives to develop a community that values diversity as an essential part of personal, social and intellectual development of all students; and
- Advocates for all students with particular attention paid to underrepresented student populations, such as students of color, international students, first-generation students, and LGBTQ+ students.
Budget & Reporting
- Manages a departmental operating budget;
- Demonstrates fiscal accountability in budget management;
- Develops reports in a timely and accurate manner to assist in the regular exchange of information; and
- Demonstrates strong data fluency with the ability to review, analyze, report, and assess complex data needed to make informed decisions.
- Chairs the Academic Integrity Board;
- Serves on the Enrollment Management Committee;
- Serves on the Standards & Standings Committee;
- Serves on the Academic Review Board (or designee);
- Serves on the Accessibility Resources Committee (or designee);
- Serves on the Curriculum Committee (or designee);
- Serves on the First-Year Experience Committee (or designee);
- Serves on the General Education Committee (or designee);
- Serves on Needs Assessment Committee (or designee);
- Serves on the Orientation Committee (or designee); and
- Serves on the Student Retention Committee (or designee).
Directly supervises four employees in the Office of Academic Services & Advising. Carries out supervisory responsibilities in accordance with the College’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving concerns.
Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Master’s degree in Higher Education Administration, Counseling, or related field, and 5-10 years of progressive experience in higher education administration advising and counseling undergraduates, and working with administrators, faculty, and parents/guardians in an advising setting. Experience coordinating and running advising events/programs such as orientation for first-year and transfer students is desirable.
Certificates, Licenses, Registrations:
Maintains professional memberships in appropriate organizations, such as the National Academic Advising Association (NACADA) and related groups.
Other Skills and Abilities:
Time Management: ability to prioritize and complete projects under deadlines.
Must be willing and able to work some evening and weekend hours.
To view full position description and apply for the position, submit cover letter and resume via the URL link:
Interested applicants should submit their online letter of application (Cover Letter) and resume or curriculum vitae via the above website only. The application deadline is April 7, 2017. Stonehill College offers a competitive salary and comprehensive benefits package.
Applicants who will enrich the diversity of the campus community are strongly encouraged to apply.
Stonehill College is an equal opportunity employer committed to diversity.