Middle School Advisor/ Student Services Officer 1 - 74321
Note: Not all unique aspects of the job are covered by this job description
THE STANFORD ONLINE HIGH SCHOOL
The Stanford Online High School at Stanford University is an independent school for academically talented students in grades 7-12. Founded in 2006 as a three-year high school, and subsequently expanded to include grades 79, Stanford OHS is accredited by the Western Association of School and Colleges. The school has a total enrollment of 700 students, nearly 60 instructors, and an administrative team of 20. For more information, please see https://ohs.stanford.edu/
Stanford University, located between San Francisco and San Jose in the heart of Californias Silicon Valley, is one of the worlds leading teaching and research universities. Since opening in 1891, Stanford has been dedicated to finding solutions to big challenges and preparing students for leadership in a complex world.
Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.
Assist in making first level decisions on issues regarding academic advising, course enrollment and academic services and provide academic advising services primarily to 7th and 8th grade students at Stanford Online High School. Resolve routine issues within own unit using defined policies and practices and professional knowledge as reference.
- Review and administer student records, analyze data, and make recommendations that require interpretation and influence decisions on routine issues.
- Ensure all middle school students have selected and are registered for appropriate courses throughout the year. Manage requests to add and drop courses.
- Collaborate with other staff, faculty and other offices to resolve complex issues.
- Contribute to developing and analyzing review process of offerings, policies and programs.
- Manage special department projects and support the Director of Admissions and Enrollment as appropriate for the middle school program
- Collect and analyze data from multiple sources, prepare reports. Contribute to identifying trends, needs analysis, participate in the implementation and testing of technology.
- Track student progress and discuss academic, sensitive, and critical issues as appropriate with the other school offices
- Contribute to development of marketing materials and strategies, assist in planning and developing programming activities, outreach functions.
- Communicate with students and families about the academic program and high school graduation planning.
- Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
- Provide academic advising to middle school students regarding their academic plans and course schedules.
- Apprise students of research, fellowship and scholarship opportunities and participate in related student recruitment and selection.
- Serve as a subject matter resource to other departments; represent unit/department.
- Participate as a member of a project team.
- May serve the admission committee.
- May train and supervise other staff, volunteers, student and temporary workers.
* - Other duties may also be assigned
Education & Experience:
Bachelors degree and one year of relevant experience, or combination of education and relevant experience.
Visa sponsorship is not available for this position. All candidates must be eligible to work in the U.S.
Knowledge, Skills and Abilities:
- Strong written and verbal communication skills.
- Basic computer skills, including experience with Microsoft Office Suite.
- Basic analysis and problem solving skills.
- Customer service skills.
- Strong communication skills with a wide variety of people, including students, parents and staff members
- Relevant computer systems/technology experience.
- Understanding of financial transactions.
- Ability to learn and understand compliance with legal, financial, and university policies and external regulations.
- Strong attention to detail, precision in the execution of intricate tasks, and an ability to track and balance multiple projects.
Certifications and Licenses:
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the Universitys Administrative Guide, http://adminguide.stanford.edu.
Stanford University is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and individuals with disabilities.
Finalist candidate must successfully pass a pre-employment background check.
Job: Student Services
Location: Stanford Pre-Collegiate Studies
Job Code: 7501