Supports Carilion's hallmarks of service excellence and quality for all job responsibilities. Responsible for correct registration, insurance and benefit verification, financial requirements and functions related to patient intake. Uses effective communication, courtesy and professionalism in all interactions. Makes appropriate decisions, reasoning, and problem solving to gather and verify essential information needed for patient care and reimbursement. Interprets, applies, and communicates Carilion policies regarding insurance aspects of patient care to assure optimal reimbursement for both the patient and Carilion.
Minimum Qualifications Required
Education: High school graduate or GED.
Experience: Registration and/or previous insurance experience preferred.
Licensure, certification, and/or registration: N/A
Other Minimum Qualifications: Knowledge of medical terminology, basic keyboard and PC. Knowledge of office procedures and equipment. Strong organizational and professional communication skills necessary. Must be organized and self-motivated. Must have knowledge of software applications. Must obtain BLS certification within the first year of employment and maintain certification. PAS Medical Terminology course completion and certification required during the first year of employment.
Inspiring Better Health at Carilion Clinic
Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.
As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.
Based in Roanoke, Va., Carilion Clinic includes multi-specialty physician practices, seven not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.
Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other.
Equal Opportunity EmployerMinorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Shift: Monday-Friday and Every Other Weekend