Roger Williams University, located on the coast of Bristol, RI, is a forward-thinking private university with 45 undergraduate majors and more than a dozen graduate programs spanning the liberal arts and the professions, where students become community-minded citizens through project-based, experiential learning. With small classes, direct access to faculty and boundless opportunities for real-world projects, RWU students develop the ability to think critically while simultaneously building the practical skills that today's employers demand. In the five years since launching its signature Affordable Excellence initiative, the University has established itself as a leader in American higher education by confronting the most pressing issues facing students and families - increasing costs that limit access to college, rising debt and the job readiness of graduates. In addition to its 4,000 undergraduates and 300 graduate students, RWU is home to a thriving School of Continuing Studies based in Providence as well as Rhode Island's only law school.
Roger Williams University is committed to creating and supporting an intellectual community devoted to teaching and learning and providing the opportunity for personal and intellectual growth for students, faculty and staff. The University credits much of its growth and success to the hard work and dedication of its employees.
The Director of the Office of Student Conduct and Conflict Resolution oversees the coordination, training, and administration of the resolution of student conflicts and university policy violations. The Director will establish the vision and develop new processes that assist students in resolving conflicts in a manner that supports personal and community development, accountability, and a vision of social justice. When appropriate, the Director will provide leadership for alternative dispute resolution practices and provides expertise on complex legal and regulatory issues for students in higher education. The Director is a member of the Division of Student Life leadership team that shapes the priorities, programs, and initiatives for the Division.
Program Development and Management
Provide the overall direction, vision, training, advising and facilitation of effective student conflict resolution which could include advising, adjudication, mediation, conflict coaching, facilitated dialogue, and restorative justice practices.
Serve as the primary interpreter of the University code of student conduct and direct the day-to-day operation of the office which includes distribution of cases, investigation, adjudication, sanctioning and overall management of student conduct cases.
Facilitate on-going professional development concerning student conduct issues and conflict resolution strategies for hearing officers.
Oversee disciplinary clearance requests as requested by internal offices (i.e., student employment, study abroad) and alumni seeking employment, licensing, or admission to graduate school.
Coordinate the on-going and annual review of students' experience with conflict resolution and conduct processes and policies. Revise the student handbook in consultation with the supervisor and/or management of Student Life, general counsel and other campus stakeholders.
Recruitment, Training and Supervision
Supervise Assistant Director of Student Conduct and Conflict Resolution. Assist in the supervision of seven professional Coordinators of Residence Education (COREs) in their conduct responsibilities and other campus hearing officers and boards.
Train CORES and RAs in university policies, community standards, implicit bias, protocols for addressing policy violations, writing incident reports, and strategies for creating positive relationships with students and healthy residence hall and campus communities.
Recruit, train, and supervise a diverse representation of staff, faculty, and students to participate as hearing officers and members of hearing committees.
Ensure compliance with federal and state mandates (e.g., Title IX, VAWA, Clery, Drug-Free Schools and Communities Act) and keep abreast of best practices in the field of student conduct and conflict resolution.
Ensure appropriate safeguards and protocols are in place to preserve integrity of confidential data and management of student records.
Administer a parent/guardian notification procedure and follow-up to engage parents/guardians as partners in the educational success of their students as appropriate.
Reporting and Analysis
Maintain conduct database management system for all judicial action and oversee outcome and sanction tracking system to ensure consistency and student compliance.
Provide statistics and reports on student behavior trends, outcomes, and incident summaries as needed. Create end-of-year report summarizing student conflict and conduct statistics and contributions to student learning outcomes.
Lead Division of Student Life in adoption of restorative justice practices both in and outside of student conduct processes.
Maintain effective, collaborative relationship with relevant members of the University and greater community to include Public Safety, Residence Life and Housing, General Counsel's Office, and state and local police.
Lead and participate in Divisional priority committees and task forces such as the Alcohol and Other Drug Task Force, Bias Response Team, and Behavioral Incident Team.
Serve as a member of the senior staff on-call rotation to support CORES in responding to emergency situations after business hours and weekends.
Be accessible, visible, and present for large campus-wide programs and community development activities as needed and seek involvement and engagement in University life.
Minimum of Master's Degree in Higher Education Administration or related field.
Minimum of five to seven years working in higher education, with prior experience in conduct administration, program development/assessment and staff supervision.
Demonstrated experience with mediation and alternative dispute resolution.
Understanding the educational role of Student Affairs and a commitment to a developmental model of Student Conduct and conflict resolution on college campuses.
Extensive knowledge of state and federal legal issues related to higher education (e.g., Title IX, VAWA, Clery, Drug-Free Schools and Communities Act), student conduct, and risk management.
Strong verbal, written, and interpersonal communication skills.
Ability to manage confidential and sensitive situations.
Ability to interact comfortably with a wide range of diverse people, including staff, students, faculty and parents.
Ability to function as an integral team member with the Division of Student Life.
Familiarity with databases and computer software programs.
Commitment to professional ethics.
Demonstrated understanding of issues of equity, inclusion, and social justice.
Ability to respectfully work, communicate and provide leadership within a diverse campus community.
Roger Williams University is an Equal Employment Opportunity Employer committed to inclusive excellence and encourages applications from underrepresented populations.
For information on our Non-discrimination and Title IX policy, visit: rwu.edu/NDT9
At the University's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
Please attach a resume, cover letter, and list of three (3) professional references.