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Under general supervision, provide administrative support for the offices of admissions and student academic services. Primary responsibilities include assisting all prospective student general inquiries and the execution of a seamless admissions interview experience. Assists in coordinating all admissions and student events supported by the offices including daily class visits, recruitment, web-based and off-campus. Serving as the primary liaison for prospective as well as incoming master degree students which includes scheduling requests with both prospective and current students with staff and faculty; lead coordinator for the immigration process for all incoming international master students to ensure timely processing of documents and responding to inquiries regarding visa and declaration of finances. This position works closely with the Assistant Director of Enrollment and Student Services as well as campus Registrar to assist in managing the operational plan across the two offices.
Bachelor's degree; minimum of at least one year of relevant experience in student services, admissions or a related field with an equivalent combination of education and experience strongly preferred; superior customer service; demonstrated ability to effectively identify and manage academic and administrative priorities, handle complex, confidential, and sensitive situations; manage data; use software applications such as Excel to manage and report data; proficiency in the use of online application systems a plus. Excellent written and verbal communication skills with attention to details. Ability to succinctly summarize thoughts, verbally and in writing, to accurately reflect decisions or intent regarding University policies and actions to students. Demonstrated ability to use sound judgment, creativity, and problem-solving skills required. Ability to be flexible and work effectively with a team of professionals in a fast pace, complex organization. Must have effective listening skills, effectively share knowledge and information; ask questions.
Knowledgeable in online application systems, specifically Salesforce is strongly preferred.
When applying through our system, please remember to attach your application materials (Resume/Cover Letter/CV) in either Microsoft Word or PDF format.
Visa sponsorship is not available for this position.
University Job Title:Admissions Associate I
Pay Rate Type:Salary
Contact Name:Connie Park
Number of Openings:1
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities.2017-03-14-07:00