Full-time, 40 hours per week, year round position, grade 19, hourly rate commensurate with experience and qualifications
Under the direction and guidance of the Director of Donor Relations, the Donor Relations Reporting Coordinator is primarily responsible for managing the programmatic reporting process for endowed and current-use funds as well as the gift acknowledgment process in order to maximize the consolidated efforts of Donor Relations and Advancement to engage, recognize, and thank our donors. The Coordinator will take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.
- Direct the gift acknowledgment process to assure accuracy of data, timeliness of response, and a high-level of personalization of acknowledgment letters. Refine and evaluate the gift acknowledgement process quarterly with the Director of Donor Relations, to ensure efficiency and the goal of a 48-72 hour signed letter turnaround and execution.
- Provide administrative and departmental support for Donor Relations, including daily clerical tasks. Provide exemplary customer service in contact with College donors and donor prospects, faculty, administrators, staff and students.
- Manage the stewardship reporting processes, ensuring that donors eligible for stewardship receive information that demonstrates the impact of their philanthropy in a timely and meaningful fashion. This involves collection of financial and impact data on more than 700 funds and compilation and dissemination of those reports to more than 1,000 stewardees. This includes, but is not limited to, the following: providing information on departmental funds; obtaining and processing scholarship recipient data; consulting with the Internship Manager on awards; obtaining and processing prize recipient data; obtaining and processing fellowship recipient data; overseeing student letters to scholarship donors; providing information on endowed funds; requesting/processing confidential financial data; managing a calendar for the reporting process; and building relationships with key campus constituencies. This requires ongoing management and evaluation of our reporting processes and our stewardship database.
- Think strategically about the data needs for the Donor Relations team and other Advancement colleagues, and use technology and data systems including: MS Outlook, Excel, Word, Access, Ellucian Colleague, Adobe Photoshop. This will entail the development of extensive program reports and statistics, as well as specialized ad hoc reports using MS Access and Excel that generate information shared with Development Officers and donors. Collaborate with the Advancement reporting team to troubleshoot problems and suggest improvements to the stewardship areas of the Advancement reporting interface.
- Bachelor's Degree
- 3-5 years of related experience
- Excellent organizational, project management, interpersonal, customer service, and verbal and written communication skills, with a personal capacity to thrive in a fast-paced environment
- Able to take initiative, and work independently and collaboratively
- Demonstrated expertise using relational databases (preferably MS Access) and reporting software
- Excellent skills in MS Outlook, Word, Excel, and web-based interfaces. Ability to learn new software programs.
- Ability to manage confidential information with discretion and tact
- Attention to detail
- Strong time management skills and effective, efficient decision-making skills
- Occasional evening and weekend work is required, as per the nature of Donor Relations work
- Cultural competence and the ability to excel in a diverse environment
- Knowledge of Ellucian Colleague (Datatel)
- More than 5 years of related experience
- Experience, training and/or background in higher education
Interestedcandidates should submit a cover letter, resume, and the names and contact information (e-mail and/or telephone number) for three professional references. Applications will be reviewed until position is filled.
Amherst College is an equal opportunity employer and encourages women, persons of color, and persons with disabilities to apply. The College is committed to enriching its educational experience and its culture through the diversity of its faculty, administration, and staff.
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 49 states, plus D.C., Puerto Rico and the Virgin Islands, and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm; three museums: Emily Dickinson Museum, Beneski Museum of Natural History and Mead Art Museum; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst a great place to work, learn and live!