At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Overview Reporting directly to the Senior Officer, this role will be responsible for managing the delivery of both hard and soft FM Services to the dedicated building properties. The incumbent is responsible for the efficient and effective operation of all facilities. This includes management of corresponding purchasing (and related accounting) activities, and proactive customer support.
The incumbent will be expected to provide facilities services by establishing standards, procedures and processes apart from planning, monitoring and directing all FM operational activities. You will be working with a small team and involved with customer service, FM supplier management, etc.
Manage the facilities management activities at Bank of Singapore Centre
Manage and monitor outsourced vendors, service providers/contractors performance for quality of service provided
Facilitate vendor service team while supervising their activities and ensuring they perform with strict safety, and ensure timely delivery in a cost efficient manner
Manage general building repairs and maintenance of the Bank's premises; provide oversight to ensure that agreed building standards are being adhered to
Responsible for the full spectrum of properties and facilities management and general office administration functions, both strategic and operational
Assist in fit-out and restack works
Provide oversight & management of delivery:
Manage Tea Ladies
Assist in the process of door access cards and CCTV
Manage requests from business units on archiving and destruction of documents
Scanning, archiving and inventory
Postal and copy services
Access control and premises security
Property and liability insurance
Corporate Hotel review
Act as the first point of contact for the building Premises and FM operations which includes relationship management with landlords, vendors, IT/network teams and business units
Review and monitor FM performance
Responds to stakeholder inquiries and complaints. Ensures timely and quality service delivery. Follows up to ensure satisfaction To provide 24/7 on support when necessary
Any other duties as and when assigned by Senior Officer and HOD.
Diploma preferably in Engineering, Building Maintenance, Facilities Management or equivalent
Minimum of 2 years relevant working experience. Experience in facilities management is preferred
Self-motivated, driven and possess good analytical/problem solving skills
Ability to meet demanding requirements and deadlines
Timely, accurate and efficient reporting skills
Lead by example
Takes initiative, hardworking and service-oriented
Able to work independently, a strong team player and able to handle fast paced projects
Good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels
Independent and able to multi-task and meet multiple deadlines
Strong in Microsoft Office applications (i.e. Excel, Powerpoint, Word).