Vanderbilt Psychiatric Hospital is accepting applications for a full time Senior Assessment Specialist (Variable Shifts / 36 hours per week). We are seeking a talented, energetic, patient focused Assessment Specialist for our psychiatric admissions department.
In this role, you will be part of a dynamic, fast-paced, interdisciplinary team providing assessment and disposition services to a diverse population of adults and children in a variety of settings. You will perform clinical crisis assessments, telephone triage in the psych access center, referral coordination and disposition planning for psychiatric patients of all ages. Additionally, you must be able to succinctly document clinical concerns in the patient record as well as possess mental health knowledge to refer patients to the appropriate level of care on the behavioral health continuum. For more information regarding the physical requirements and environmental conditions for this job, please click here.
Key Functions and Expected Performances:
- Core Accountabilities
- Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
- Problem Solving/Complexity of Work: Analyzes moderately complex problems using technical experience and judgment.
- Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
- Team Interaction: Provides informal guidance and support to team members.
- Key Responsibilities
- Completes Crisis Assessment independently.
- Documents accurately in patient chart and have the ability to complete written shift report handover.
- Facilitates Admissions / triage with Physician partners as well as support the functions of Assessment Specialist I staff.
- Performs crisis Intervention.
- Telephone Triage Activities.
- Contributes to the organization by actively participating in process improvement initiatives and shared decision making.
- Core Capabilities: Supporting Colleagues
- Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas
- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships
- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences
- Core Capabilities: Delivering Excellent Services
- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them
- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions
- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness
- Core Capabilities: Ensuring High Quality
- Performs excellent work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly
- Ensures continuous improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them
- Fulfills safety and regulatory requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring
- Core Capabilities: Managing Resources Effectively
- Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure
- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area
- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities
- Core Capabilities: Fostering Innovation
- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches
- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges
- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements
- Technical Capabilities
- Crisis Intervention: Demonstrates the uppermost levels of expertise in applying crisis intervention in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently delivers results in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for the organization.
- Training: Has delivered a program in its entirety. Managed the delivery of a program by a team of instructors, assuring attention to detail. Demonstrated the ability to deal with adversity and disruption during delivery. Established class leadership and credibility. Demonstrated the ability to give clear, concise instructions in support of participant activities.
- Patient Documentation: Demonstrates mastery of patient documentation in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering patient documentation services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
- Contract Negotiating: Demonstrates successful collaborative negotiation ["win/win"] - finding out what the other side really wants, and showing them how to get it while you get what you want to get your job done. Capable of building trust and gaining commitment in a pressure situation in order to achieve results. Able to influence others over who control or authority does not exist.
Vanderbilt Behavioral Health is a multidisciplinary service within Vanderbilt University Medical Center that offers world-class patient care and excellence in education and research.
Vanderbilt Behavioral Health, through its inpatient facility Vanderbilt Psychiatric Hospital, is the only inpatient provider of mental health services for children in Middle Tennessee. We offer highly specialized services for children ages 4-12 who have emotional or behavioral challenges and need immediate assistance. Each childâs care is supervised by a board-certified child psychiatrist.
Our adult programs care for patients 18 and older. We offer personalized treatment programs tailored to specific needs such as Psychotic Disorder Program, Mood Disorders Program, Addictions Programs, and the Adult Partial Hospitalization Program.