Cal Poly, San Luis Obispo
Lead Counselor/Program Coordinator
Department: Student Academic Services (140400)
College/Division: Student Affairs
Salary Range: $4,204 - $5,989 per month. (Anticipated Hiring Range: $4,204 - $4,624 per month)
***THIS POSITION IS OPEN UNTIL FILLED***
Student Academic Services (SAS) combines comprehensive programs offering transition and retention services to support academic excellence, including the Academic Skills Center, Connections for Academic Success, the Educational Opportunity Program (EOP), Cal Poly Scholars, Educational Talent Search, Student Support Services, Summer Institute and Upward Bound. Through these programs, students interact with academic and personal counselors and utilize a wide array of academic enhancement services that promote student success, self-advocacy, multi-cultural awareness, co-curricular involvement, networking, timely progress toward degree, career/graduate school planning and university graduation.
Under general direction, this position will provide counseling and related services for EOP and SAS students; coordinate and implement retention activities related to students; lead First Year Seminar (FYS) work groups to include planning, preparing and the delivery of first year seminar presentations and participate in the learning outcomes assessment workgroup; participate in pre-enrollment activities including Open House and recruitment events; participate in annual EOP admissions application reviews; and oversee staff who coordinate the Summer Institute and EOP Tutoring Program.
Incumbents in the Student Services Professional III classification perform complex professional student service work characterized by independent student counseling and guidance in individual and group settings. Such guidance involves basic counseling techniques and may concern career, academic, learning, campus life and/or related issues. This level is further characterized by assignments requiring the application of a high degree of judgment, persuasiveness, imagination, professional skills and knowledge in a specified program or service area, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program. This level requires considerable administrative planning to develop creative solutions which integrate approaches across organizational lines. At this level, there is also the responsibility for recognizing specific program needs and for developing approaches for possible implementation to meet these needs.
NOTE: To view the full position description including all the Duties and Responsibilities click here
Minimum Qualifications (Staff Only):
Bachelor's degree and five years of professional experience in one of the student services program areas or in a related field; OR a Master's degree and four years of experience.
Demonstrated knowledge of program planning, coordination, implementation and assessment.
Proven ability to reason logically, make decisions and independently carry through actions having implications with regard to other departments, colleges and the university.
Ability to analyze complex situations accurately and adopt effective courses of action.
Ability to advise students individually and in groups on complex student related matters.
Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
Demonstrated ability to collect, compile, analyze and evaluate data and to make verbal or written recommendations based upon this data.
General knowledge of the principles, practices and trends of counseling individuals and groups on complex student related matters primarily with multi-cultural, low-income, first generation college and other non-traditional or underserved student populations.
Ability to independently carry out a variety of professionally complex assignments without detailed instructions.
Demonstrated experience in training and leading staff.
Ability to recognize multicultural, multisexed and multi?aged value systems and work accordingly.
Demonstrated ability to work in a team environment with a positive, professional attitude. Ability to effectively foster teamwork and collaborate with a variety of groups and campus constituents.
Ability to establish and maintain effective and cooperative working relationships.
Thorough knowledge of the principles of individual and group behavior and general knowledge of individual counseling techniques.
Demonstrated ability to use analytical skills for designing informal and formal learning assessments, interpreting results and making recommendations for future planning.
Working knowledge of budget policies and procedures, including account/expenditure reconciliation.
Demonstrated ability to communicate effectively both verbally and in writing and to effectively communicate one-to one and small group and large group settings.
Comprehensive knowledge of correct English grammar, spelling, and punctuation; must possess excellent writing skills including strong proofreading skills.
Demonstrated ability to develop and coordinate events.
Must possess strong organizational and planning skills including attention to detail and exercising sound judgment.
Ability to work in a busy professional environment with overlapping deadlines and constant interruptions; proven ability to adjust to change in schedule and respond professionally.
Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Student services experience at the post-secondary level.
***THIS POSITION IS OPEN UNTIL FILLED***
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position classification has been defined as "Exempt" and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
May be required to complete a Supplemental Employment Application Questionnaire, which contains questions pertaining to conviction history, and submit it when requested by Cal Poly. This disclosure is confidential and will not necessarily preclude applicants from employment.
Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bona fide emergency to prevent stoppage of business.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.
Review Begin Date: 02-16-2017
Requisition Number: 104335
To Apply: All applicants must apply online at: https://www.calpolyjobs.org.
Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California's scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.
At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.
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