Pathways by Molina, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services.At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. We proudly serve more than 55,000 unique clients and nearly 17 million individuals who qualify for services under our contracts.
We specialize in providing direct services and case management to children, adolescents and adults with behavioral and medical health needs, as well as those supervised by government subsidized programs, in their homes or through community-based resources. Pathways offers a full spectrum of social service and behavioral health solutions, including Youth & Family Services, Adult Services, and Prevention Services. Within each area, clients have access to a broad range of social and behavioral services to meet their needs.
Pathways by Molina offers a competitive salary and comprehensive benefits that include:
Paid vacation and sick leave
Medical, dental, and vision insurance
Nine paid holidays
Training and development opportunities
Intensive Case Management Team Lead consists of providing environmental supports and care coordination considered essential to assist a person with improving his/her functioning, gaining access to necessary services, and creating an environment that promotes recovery as identified in his/her Individual Recovery Plan (IRP).
- Must be an independently licensed practitioner (LCSW, LPC or LMFT)
- Must be familiar with clinical aspects of MH, SA, co-occurring diseases
- Must possess organization skills to manage a team
- Must possess a valid driver’s license, have a clean Motor Vehicle Record (MVR) and criminal background check
- Must possess good oral and written skills
- Complete other duties as assigned
- Provide documentation of all contacts with individuals served
- Adhere to company policies and procedures, DBHDD, and CARF standards
The focus of the interventions include assisting the individual with: 1) developing natural supports to promote community integration; 2) identifying service needs; 3) referring and linking to services and resources identified through the service planning process; 4) coordinating services identified on the IRP to maximize service integration and minimize service gaps; and 5) ensuring continued adequacy of the IRP to meet his/her ongoing and changing needs.
The performance outcome expectations for individuals receiving this service include decreased hospitalizations, decreased incarcerations, and decreased episodes of homelessness, increased housing stability, increased participation in employment activities, and increased community engagement.
Intensive Case Management shall consist of four (4) major components and cover multiple domains that impact one’s overall wellness including medical, behavioral, wellness, social, educational, vocational, co-occurring, housing, financial, and other service needs of the individual:
The case manager engages the individual in a recovery-based partnership that promotes personal responsibility, and provides support, hope and encouragement. The case manager assists the individual with developing a community-based support network to facilitate community integration and maintain housing stability. Through engagement, the case manager partners with the individual to identify and prioritize housing, service, and resource needs to be included in the IRP.
The case manager coordinates care activities and assists the individual as he/she moves between and among services and supports. Case Coordination requires information sharing among the individual, his/her Tier 1 or Tier 2 provider, specialty provider(s), residential provider, primary care physician, and other identified supports in order to: 1) ensure the individual receives a full range of integrated services necessary to support a life in recovery including health, home, purpose, and community; 2) ensure the individual has an adequate and current crisis plan; 3)reduce barriers to accessing services and resources; 4) minimize disruption, fragmentation, and gaps in service; and 5) ensure all parties work collaboratively for the common benefit of the individual.
The case manager assists the individual with referral and linkage to services and resources identified on the IRP including housing, social supports, family/natural supports, entitlements (SSI/SSDI, Food Stamps, and VA), income, transportation, etc. Referral and linkage activities may include assisting the individual to: 1) locate available resources; 2) make and keep appointments; 3) complete intake and application processes, and 4) arrange transportation when needed.
The case manager visits the individual in the community to jointly review progress toward achievement of IRP goals and to seek input regarding his/her level of satisfaction with treatment and any recommendations for change. The case manager monitors and follows-up with the individual in order to: 1) determine if services are provided in accordance with the IRP; 2) determine if services are adequately and effectively addressing the individual’s needs; 3) determine the need for additional or alternative services related to the individual’s changing needs or circumstances; and 4) notify the treatment team when monitoring indicates the need for an IRP reassessment and update.