General Descriptionfull-time position with the Armstrong Institute; 37.5 hours per week; Monday - Friday
Reporting to the Assistant Director for Clinical Communities of the JHM Armstrong Institute for Patient Safety and Quality, provide leadership and development of the communities to align with the patient safety and quality goals of Johns Hopkins Medicine while living the Armstrong Institute stated values. Effectively, professionally, and strategically represent Johns Hopkins Medicine Armstrong Institute to JHM entities when leading the Clinical Communities Program. Develop strategy regarding program development and organize cross-entity activities in support of goals. In addition to clinical community administrative leadership, other responsibilities may include facilitating enterprise-wide programs consisting of multiple projects across Johns Hopkins Medicine, and involve developing and executing the program strategy and various enterprise-wide project plans. Communicate with internal and external clinical and administrative leadership regarding program strategy, direction and progress.
Collaborate with leaders from the Armstrong Institute and across JHM to support training, education, research and strategic goals that strengthen the Clinical Communities program and the work of individual communities and their members. Provide leadership and support of all Armstrong Institute sponsored Clinical Communities to include overall integration, coordination and facilitation. Assist with development of innovative measures to analyze and report on JHM system performance around quality of care provided and value of services provided. Identify and/or develop robust improvement methods to close gaps and improve performance across the care delivery system and all providers in Johns Hopkins Medicine. Perform management of large-scale delivery system improvement projects such as business process improvements, change management initiatives, systems redesign and integration, and solutions development. Develop and facilitate meetings to progress the work; assist in strategic planning and work independently to achieve project goals. Identify needs and facilitate development of internal capacity to provide technical support for focused improvement priorities selected by clinical communities and the necessary tools and approaches to improve specific measures of quality. Maintain relationship with partners as determined by Assistant Director for Clinical Communities and/or other AI leadership. Provide high-level evaluation, recommendation, and coordination of critical program planning and implementation events for the program; identify and delegate action items. Utilize knowledge of quality literature, theories of innovation and clinical communities, and operational expertise to support and guide community strategies consistent with the community charter and JHM quality and safety goals. Review/access projects with leaders to identity areas to address. Determine methodology and direction, and work with individuals at multiple levels (project team).
Set goals and priorities and identify resources for project team. Apply project management skills consistently on all projects to advance performance and achieve results (project charter, project plans, and other tools as needed, i.e. RACI for role clarification, etc.). Lead multiple core measure work groups/clinical communities, such as supply chain to progress team to develop and apply standard work through pathways to reduce variation in care. Work in one or more JHMI hospitals and possibly hospitals nationwide. Interact/work with leaders from multiple organizations to arrive at the best or acceptable solutions.
Perform other duties as required.