Job Description: About Bank of America Merrill Lynch: Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the World Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies. Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion.
The Opportunity The Australian Client Fulfillment team is responsible for the provision of new corporate client business onboarding, from the opening of local corporate accounts through to multi country, multi product projects. This client facing team supports the Bank's Sales partners to ensure the franchises brand is maintained through effectively transitioning clients from their existing banks to Bank of America Merrill Lynch cash management and trade services.
Strong business growth has led to the need to further strengthen the team. The successful candidate will play a vitally important role in the success of the Australian franchise
Partner with the Bank's Sales team to ensure client technical solutions are effectively scoped, advising clients on technical infrastructure/services where required
Complete responsibility for the successful onboarding of the Bank's products and services to client's domestic and international businesses
Ensure a smooth transition for clients to the Bank's dedicated Service team
Support and advise management on opportunities for the Fulfillment Team's strategic and operational development
Liaise with Global Transaction Services (GTS) support functions (Product, Legal, Compliance, Operations) to ensure the Fulfillment team's services are operationally and risk efficient
Key Skills and Experience
Proven experience in a client facing, project management environment
Strong communication skills - both written and verbal
Knowledge of Cash Management and Trade products
Technical understanding of banking services, particularly online banking, 'Host to Host 'infrastructures and ERP systems
The ability to maintain a customer focus whilst negotiating an international staff network