Requisition ID: req1409
Job Title: Specialist - Dual Credit
Department: Dual Credit
Location: Columbus Campus
Employment Type: Staff
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Non-Exempt
Compensation Type: Hourly
Schedule: Monday - Friday 8am - 5pm Times may vary.
Provides general administrative and clerical support for a department, division or other area. Utilizes basic or advanced office skills depending upon position assignment and skill level demands. The incumbent is typically assigned to work within a given department, division or other area and therefore assumes responsibility for administrative and clerical tasks specific to the assignment. The employee may be reassigned, however, as required to meet the College's staffing and workload needs, and as skill level and experience increases.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons, covered by the Americans With Disabilities Act, in accordance with its requirements.
1) Provides clerical and administrative support to staff, department or division including phone and email support for students' basic questions and for high school contacts regarding college courses.
2) Types and word-processes records, reports and other documents using established formats and basic or advanced typing and word-processing skills. Types, processes and mails correspondence. Updates documentation of courses, rooms, and instructor assignments.
3) Creates and edits dual credit course sections and communicates appropriately. Enters student data such as test scores and generates reports. Supports student registration. Moves students into cohort groups in Colleague system. Implements restrictions and updates information as needed.
4) Creates and maintains filing systems. May create data fields, spreadsheet criteria, formulas and report formats in application of advanced software programs. Manages documents such as Registration Consent Forms. Copies records, reports and other documents. Uploads documents into the Document Management System.
5) Completes and processes forms, records and other documents in accordance with established procedures. Manages portal sites and partner access. Creates necessary Forms for each high school partner. Communicates information such as school Room Information Form data from high schools to the Curriculum Development Office.
6) Maintains good public relations and communication with general public, students and others. Greets and routes students and other visitors through assigned area, answers telephone, routes calls, takes messages, and provides general information.
7) Researches and compiles information for reports, records, forms and other documentation. Coordinates and prepares reports as required by regulations and policy. Communicates updates on courses built and registrations completed. Shares data regarding students' schedules and grade reports for high schools each semester.
8) May be assigned to originate correspondence on behalf of supervisor and maintain signature authority on delegated routine matters. May provide assistance and support in representing the office of dual credit at events as needed, such as at College Credit Plus Information sessions. Supports department events such as Dual Credit Faculty Orientation via registration processing, materials organization, and implementation on site.
9) Maintains confidential or sensitive records and information. May be called upon to collect high school transcripts and college transcripts to maintain records in the Dual Credit office as well as confidentially communicate with entities such as ODHE.
10) Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands. Performs other related duties as required.
Usual Physical Demands: The incumbent of this position typically exhibits the physical demands identified in the Functional Job Analysis on file in the College's Human Resources Department and which is periodically reviewed and updated. Physical demands listed in the Functional Job Analysis are not job qualification standards, but are used to help the College assess and determine reasonable accommodations for otherwise qualified individuals covered by the American's with Disabilities Act.
While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. Employee occasionally lifts items up to 10 pounds.
Working Conditions: Normal office working conditions.
Knowledge, Skills and Abilities: Knowledge of: standard practices within area of specialization. Skill in: servicing of customers within area of specialization; performing administrative duties in support of specialized function; application of job related computer software; operation of job-related equipment including computer and other equipment. Ability to: develop and maintain effective working relationships with coworkers, supervisors, students, general public, and other job contacts; maintain confidential and sensitive information.
High School Diploma or GED with at least three years progressively responsible clerical experience in the area of the assigned specialized function. Employee typically gains the necessary level of expertise by demonstrating job competency acquired through on-the-job training, development, and experience with Columbus State. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Preferred Qualifications: Associates Degree in Office Administration or related field