About Virginia Tech:
Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.
Assists the System Administrator and the Systems Manager performing IT duties as assigned; Diagnose and troubleshoot network communication problems within the office network and system network; provide desktop, laptop and mobile device support; Resolve system problems and monitor network users and customer data; Assist in maintaining servers, databases and assigned system interfaces. Assist with the installation of system hardware and software upgrades, peripherals and interface devices; Provide customer support to all users of the CS Gold system and assist with the maintenance of the database; Serve as an operational level point of contact on HPS computer systems; train users on system aspects as needed; Provide general guidance to departmental personnel and other university departments on HPS IT policies, procedures, and system guidelines. Provides assistance with ensuring that services are not compromised. Collaborates with team members to ensure the success of projects and systems.
-Associates degrees in computer science, information technology or related field OR an equivalent level of training and experience.
-Working knowledge of Windows operating systems including Window 7, 8, and 10; desktops and laptops, and Microsoft Office;
-Experience with data processing operations, hardware configurations, networks, and network peripherals.
-Experience with installing, maintaining and troubleshooting hardware and software in a varied environment.
-Experience working in a Windows based environment.
-Familiarity with domains and how to join, unjoin and rejoin devices to domains.
-Must have strong communication, and organizational skills and the ability to interact comfortably and respectfully with all individuals in a diverse multicultural environment.
-Experience with CBORD CS Gold or similar integrated card based system; experience with Banner;
-Experience with a broad based and multifaceted database system; Programming experience;
-Experience with Oracle and other operating based systems;
-Experience with web based applications;
-Experience with Windows PowerShell scripting.
Employee Category: Staff (Salary)
Appointment Type: Regular
Percent Employment: Full-time
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.
For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.
Review Date: 03/27/2017