The practice manager will be responsible for directly managing the staff and operations at two primary practice sites in New Haven CT. S/he will also be responsible for managing four satellite locations across the state through local supervisors or mangers. The operation entails 22 faculty members practicing in 5 subspecialties producing an average of 20,000 outpatient encounters per year. The manager will be responsible for developing, managing and improving the centralized access center; clinical reporting; managing clinical schedules; faculty's clinical onboarding ; recruiting and training of staff and most importantly developing and managing a highly effective, functional and qualified team that provides outstanding care for the Yale patients and their families.
Posting Position Title: Manager 3, Clinical Practice
University Job Title: Practice Administrator
Work Week: Standard (M-F equal number of hours per day)
Required Skill/ability 1: Must have strong staff management and leadership skills. Must have experience working with staff development. Proven experience in developing and leading teams. Extensive experience using EMR.
Required Skill/ability 2: Experience in a large specialty specialty practice, preferably at an academic medical center. Extensive knowledge and experience with productivity benchmarks and reporting. Experience developing and managing P&Ls. Extensive experience developing pro formas and business plans.
Required Skill/ability 3: Advanced knowledge and experience with MS Excel, Pivot tables, and dashboards. Experience using databases for reporting and analysis. Expert at using MS office suite. Comfortable with technology and use of IT resources.
Required Skill/ability 4: Knowledge of regulatory and compliance policies and procedures.Knowledge and experience with managing the PQRS and latest iterations of quality and incentive programs. Knowledge of MACRA; MIPS guidelines.
Required Skill/ability 5:
Preferred Education, Experience and Skills:
Required Licenses Or Certifications:
Required Education and Experience: Bachelor's degree in relevant technical field and six years of related technical experience; or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.