Regional Campus: Rutgers Biomedical and Health Sciences (RBHS)
Posting Number: 17ST1530
Job Type: Full Time
Rutgers, The State University of New Jersey, is seeking a Financial Counselor I for the Clinic Services department at the Rutgers Cancer Institute of New Jersey. Among the key duties of this position are the following:
Supports the billing and collection process for the clinic, infusion and business operations at Cancer Institute of New Jersey to ensure maximum reimbursement.
Verifies insurance eligibility, coverage, deductibles and co-payments. Counsels patients about their health care benefits and financial responsibilities.
Responsible for obtaining insurance pre-certification and prior authorization for services.
Submits appeals of coverage denials.
Screens and assists the uninsured and underinsured in obtaining public benefits, charity care, or other financial sponsorship.
Enters and updates patient insurance and demographic information in IDX.
Contributes to the research mission and participates in performance improvement activities in order to improve the quality, consistency, and efficiency of services provided.
Home Location Campus: Downtown New Brunswick
Prior experience with computerized billing systems preferred.
Required Knowledge, Skills, and Abilities:
General medical terminology or knowledge of oncology medical terminology required.
Knowledge of CPT and ICD-9 coding and Medicare, Medicaid, and other medical insurance coverage is required.
Highly effective oral and written communication skills are required to communicate with clinical, administrative and other personnel.
Superior interpersonal skills are important in maintaining a sound public image in dealing with patients, families, physicians and insurance companies.
Excellent critical thinking and attention to detail required.
Must be computer literate with proficiency and working knowledge of databases and reporting tools such as Microsoft Word and Excel, Access and PowerPoint.
Must demonstrate an understanding of the principles of guest relations and be able to maintain a professional demeanor and customer service orientation under busy and stressful situations.
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was ...at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.