The Performance Improvement Coordinator at LifeGift will provide the oversight and support the work of LifeGift in its effort to improve the clinical and operating performance of LifeGift. PI Coordinators will be exposed to OPO’s operations management in both organ and tissue departments and work collaboratively with other internal and/or external departments and locations, using lean performance improvement methodology.
Coordinators will work primarily with the Quality Systems department to support LifeGift, based on lean philosophy and principles. This work may include:
Supporting the planning, set-up, execution, and follow-up of PI events and projects.
Assisting in writing reports, analyzing data, creating and interpreting data displays to support decisions on PI projects.
Collaborating with physicians, nurses, management, client groups, and others engaged in improvement initiatives to develop methods to monitor and report process improvement.
Assisting with developing presentations and documents that articulate a compelling story line through the effective use of data.
Assisting in the analysis and identification of opportunities for improvement with a goal to develop, recommend, and implement proposed solutions.
Executing time studies, process observations and other information gathering activities that support PI decision-making.
Provide leadership to tiger teams by evaluating, diagnosing, and recommending improvements in a collaborative manner via multiple short and long duration projects.
Bachelor’s degree in a work-related field/discipline from an accredited college or university and a strong academic record.
Minimum of 3 years work experience in healthcare QAPI field.
Demonstrated eagerness to learn, understand and apply new concepts Excellent written and verbal presentation skills
About LifeGift Organ Donation Center
LifeGift Organ Donation Center is a dynamic non-profit organization committed to responding to the need for organs and tissues for transplant. The LifeGift team is dedicated to research and development of processes and education to increase organ and tissue donation and is constantly growing and changing to meet the needs of the community.