Advertised Summary Job Description: The Clinical Coordinator is an integral member of the disease management team. The Clinical Coordinator focuses on: Navigating the patient and family across settings and specialties according to the patient care plan Bridging gaps between various specialists, services, points of care encountered by the patient/family Serving as a consistent primary contact for patient/family Partners with physician office to expedite access into the system Collaborates with clinical team to ensure coordination of care across the continuum Synchronize care cross settings beginning with initial referral throughout treatment and follow-up care Ensures patient understanding of provided plan of care Coordinates emotional support needs as needed and makes appropriate referrals to psychosocial support team Participate in identification of patients for clinical trial
Access Works closely with schedulers to facilitate timely 1st appointment and facilitate additional appointments as appropriate in a timely manner and in collaboration with physician practice Makes contact with new patient within 24 hours of appointment being scheduled Facilitate and assist with collection of patient medical records, path slides, and images in preparation for first visit Addresses any questions the call center needs help with; Ensures smooth transition between patient, call center and provider practice Evaluates timeliness of first patient appointment Serves as a constant point of contact through care continuum
Medical: Care coordination and Patient/Family Referral Clinical coordination: facilitates coordination by determining, in collaboration with practice, where to send the patient next, timeliness of next steps, information required, Ensures care is delivered according to provided guidelines/timeliness in the multidisciplinary management of the specific tumor site Interfaces with clinical team members and schedulers to ensure appropriate scheduling of laboratory and diagnostic studies, procedures, therapeutic interventions following initial consultative visit Communicates findings of assessment data, team-based interactions and established triggers to the clinical care team to initiate referrals for supportive care (e.g. social work, nutrition, rehabilitation, psychological services) and community agency assistance (e.g. home care, support groups etc.). Monitors and reports response to consultative intervention (s) Liaises among and between point of care coordinators and supportive care clinicians (e.g. clinical care managers, social work, etc.) across care settings to ensure familiarity with patient case and special needs Attends patient/family treatment planning conferences with MD as requested by patient and/or physician; accompanies patient/family to medical visits, interventional visits as desired by patient and as schedule permits Provides resources n to physicians and other healthcare providers and services available to cancer patients Participates in tumor board meetings. Anticipates and/or identifies potential logistical, financial, personal barriers to patient adherence to visit schedule and therapeutic plan; makes other team members aware and interfaces with family members and any relevant internal and external providers to troubleshoot/develop a plan to minimize or eliminate obstacles
Emotional Consultation to cancer patient and their families to access and determine personal needs and concerns Communicate with cancer patients and families to check progress through the course of their experience to help ensure their needs are being met Ensure that important support needs are met include referral to social work
General Minimum Qualifications: Requires a Bachelor's degree or equivalent in education, training and experience, plus four years of related experience.
Preferred experienced in supporting people with cancer and their families Good communication skills and understands care coordination across disciplines Skilled team player and be able to multi-task Bachelor's Degree in Nursing or Master's Degree in health related field or 10 years' experience in health care
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.