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The School of Social Work has an outstanding opportunity for a Continuing Education Specialist (Coach). (This is a part-time position with the potential to become full-time in the future depending on program needs and additional program funding.)
This position is an integral part of the professional development education and training system for public child welfare employees, foster and relative caregivers, and their community partners. This education and training system is a partnership between the University of Washington School of Social Work, Department of Social and Health Services Children's Administration, Eastern Washington University School of Social Work, University of Washington in Seattle Social Work Program, and the University of Washington School of Social Work Alliance for Child Welfare.
The vision of the partnership is to join as one entity to support the readiness and continued learning of foster and relative caregivers and the child welfare workforce with the intention of achieving the best possible outcomes for Washington's children and families.
The Continuing Education Specialist (Coach) is a regional expert on issues/concerns related to the professional development of the child welfare workforce in the assigned area. The coach participates in and utilizes a competency-based system to identify, plan, coordinate and provide learning opportunities for the workforce employees.
The Coach works within the partnership to accomplish its vision and values, and works within the framework set out in the partnership's guiding principles. The success of the partnership is realized by utilizing effective working relationships with all partners. The Coach is responsible for consulting with and advising regional Children's Administration administrators and University faculty and staff on the education and training strengths and needs related to the successful job performance and achievements; developing parallel processes implemented statewide to support competency-based education and training.
Individuals in this position represent the Partnership and University of Washington School of Social Work to professionals in the field of social work. The Coach must keep current on changes in the field and work with other coaches and trainers to ensure that the same information is being provided to all who receive training through this program. The effectiveness of the training sessions is a direct reflection on all of the partners, and the University as a whole. A successful partnership will ensure that the contract to provide this training will remain at the University of Washington.
Approximately 70% of the Continuing Education Specialist's effort will go towards:
Work within competency-based education and training system as the framework for identifying and implementing learning opportunities for Children Administration (CA) workforce employees;
Coordinate education, training and coaching activities in assigned regional area;
Identify individual, team/unit, and/or office workforce performance enhancement needs relative to competencies for successful job performance;
Provide competency level feedback to social workers and their supervisors and administrators;
Recommend additional professional development learning opportunities and plan alterations consistent with DSHS/CA policies and practice standards, and UW School of Social Work;
Identify, individually and as a team member, problems/issues that impact child welfare, adoption, child protective services and family preservation direct service professionals' effectiveness;
Observe/evaluate and consult with regional management on direct practice and work unit functioning;
Assure competencies are delivered through use of common curriculum and on-the-job coaching and support;
Prepare teaching materials and adapt instructional materials from accepted professional and educational sources for staff use in on-the-job training;
Plan, develop, implement and coordinate in regional and statewide education, training, or coaching teams.
Study and review state of the art informational materials concerning best practices, new learning methods and techniques;
Duties and responsibilities include but are not limited to:
Approximately 20% of the CE Specialist's effort will go towards:
Assist in the development of annual regional learning plans;
Assist in developing and providing feedback on curricula, including various versions and forms of delivery;
Facilitate education, training, or coaching logistics when needed;
Participate and collect evaluation and outcome data;
Participate and complete coach/instructor professional development program;
Approximately 10% of the CE Specialist's effort will go towards:
Other Duties as assigned.
Master's Degree in Social Work, a health or social science, public administration or a related field, or a Juris Doctorate.
At least two years of professional experience in planning, administering, developing, or delivering public child welfare.
Additional qualifying experience will substitute year for year for the required education.
Ability to implement program principles, building and sustaining programs and practices, and building relationships with external and internal colleagues.
Ability to apply federal and state child welfare laws and regulations, department and state agency fiscal policy and procedures, agency values and mission, Children's Administration reform plan mandates, statewide policies and procedures to maintain program consistency, best practice initiatives and strength-based family practices as well as cooperatively developed protocols, and understanding local community resources.
Knowledge of child welfare, including the present system and national issues and practice standards. Demonstrated knowledge and experience working with programs that address child safety, permanency, and well-being.
Demonstrable working understanding of safety and risk assessment, family preservation, principles of family-centered and child-focused practice, and principles and strategies for family engagement.
Knowledge of personnel rules and human resource techniques as it relates to employee development and performance management, to include setting standards/expectation, performance planning and evaluations, as well as supervisory and managerial skills.
Knowledge of conflict management and related crisis techniques in an environment where flexibility of schedule is essential, using good assessment skills and quick response, and where there may be high volume and stress.
Expertise in building relationships with clients, staff and community partners; modeling and mentoring professional interactions and sharing constructive feedback leading to desired programmatic results and better outcomes for children and families.
Ability to provide social work coaching/mentoring models and training curriculum.
Knowledge of the principles and theory of adult learning.
Knowledge of training presentation methodologies and techniques.
Knowledge of CA program areas and in-depth understanding of all CA program areas including child protection services, child welfare services, family reconciliation services, intake, CFWS in home.
Knowledge of current child welfare procedures, current practice issues and accepted practice standards Research methodologies.
Knowledge of current research and professional literature related to Child Welfare.
Knowledge of: 1) Principles of adult education or professional development, 2) Child welfare policies, regulation, standards and best practices in one or more of the following areas: child welfare, child protective services, permanency, and family preservation.
Must demonstrate aptitude for working in a team environment, transfer of learning into practice, performance coaching and developing strong interpersonal relationships.
Present training to adults, facilitate group discussion, respond to question and feedback
Apply research to training and coaching practice
Work both independently and cooperatively with managers, supervisors and field staff to achieve organizational goals
Effectively coach/mentor field staff in such a way that their effectiveness in working with families is increased
Train mentoring/coaching model to new coaches/mentors
Manage multiple projects
Conceive, plan and coordinate programs
Maintain and use tracking and monitoring systems
Compile, evaluate and organize data into reports and policies
Interpret results of program evaluations and research and apply them towards improved program outcomes
Write and direct the preparation of clear and effective reports and other documents
Make reasonable judgments in a complex organizational environment