Course Manager - 74093
Description The Stanford Byers Center for Biodesign is a multidisciplinary collaboration between the Stanford University Schools of Medicine and Engineering. Its mission is centered on educating and empowering aspiring health technology innovators. To achieve this aim, Biodesign offers fellowship programs, faculty training, graduate and undergraduate-level courses, and a portfolio of other educational initiatives focused on identifying unmet healthcare needs, inventing new technologies to address them, and preparing to introduce those solutions into patient care.
Stanford Biodesign seeks a Course Manager (Student Services Officer 1) to perform the following key responsibilities:
* - Other duties may also be assigned
- Responsible for managing Stanford Biodesigns core course offerings. For these courses, coordinates their planning and implementation in collaboration with faculty and the Director for Academic Programs. This includes scheduling and helping run course planning meetings, as well as participating in outlining the curriculum, identifying and confirming guest speakers and other VIP contributors, developing syllabi, populating course websites, and preparing for and helping execute each class session.
- Plans and executes course marketing to help ensure full course enrollment. Manages student applications to participate in Biodesign courses. Participates in and communicates selection decisions to students. Manages course enrollment with the registrar.
- Serves as the primary point of contact and subject matter for all internal and external inquiries related to Stanford Biodesign courses. Responds to student questions and help resolve student issues as they arise, ensuring excellent customer service.
- Manages all course logistics including but not limited to university and departmental listings/cross listings, classrooms/facilities, course websites, guest speaker coordination, grade submissions, and course evaluations.
- Responsible for all evaluative information from the Biodesign courses. Collects, analyzes, and collates all information across various reports to provide a complete picture of students feedback. Facilitates post-course debrief meetings with faculty and academic staff to review evaluation results, make recommendations, and define/execute action plans to address course needs.
- Manages course budgets to ensure that all events, supplies, and other costs are properly accounted for and within all specified guidelines. Manages all course-related student expenses to ensure that students have access to appropriate project funding and that all reimbursements are completed in a timely manner.
- Trains and supervises course TAs. Trains and supervises part-time or student employees hired by Biodesign to complete general administrative and/or technical projects related to the courses, as needed.
- Works closely with Biodesigns Director for Academic Programs, as well as Biodesign faculty teaching in our courses to continually advance course content and teaching methods Identifies problems as new ideas are being piloted (e.g., student lack of understanding), brings them to the attention of the academic lead, works together to make necessary adjustments, and communicates them to students.
- Plays a key role in managing and/or contributing to other Biodesign academic programs, including but not limited to the Biodesign Executive Education program, undergraduate education initiative, student career services, measurement of outcomes from Biodesign programs, and research and analysis related to developing new academic offerings (e.g., a masters program).
- Contributes to other special academic projects as requested, especially during summer quarter when courses are not in session.
Qualifications DESIRED QUALIFICATIONS:
EDUCATION & EXPERIENCE (REQUIRED):
- Experience and/or an interest in healthcare and/or health technology innovation.
- Prior experience in program or course management and content assessment.
- Three plus years of professional experience preferred.
- Outstanding organizational, project management, and multi-tasking skills.
- Demonstrated ability to take initiative and ownership of projects.
- Analysis and problem solving skills.
- A commitment to continual improvement.
- Ability to work collaboratively and effectively with team members at all levels of the organization.
- Willingness to lead and follow, as needed, to ensure the successful completion of assigned duties.
Bachelor's degree and one year of relevant experience, or combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
- Strong written and verbal communication skills.
- Basic computer skills, including experience with Microsoft Office Suite.
- Customer service skills.
- Basic office administration skills.
- Ability to learn compliance with legal, financial, and university policies and external regulations.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
- Frequently sit, perform desk-based computer tasks.
- Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
- The Biodesign Innovation course runs until ~6:30 pm every Tuesday and Thursday during winter and spring quarters, and the course manager should be available to attend most sessions.
- Other occasional evening and weekend hours may be required, especially related special events and annual programs like the Biodesign Executive Education program that takes place for several days each March.
- The Biodesign offices have an open floorplan with no cubes and minimal work space separation.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Job: Student Services
Location: School of Medicine
Job Code: 7501