Community Health Worker – Independence at Home (IAH)
• Long Beach, CA
Enhance seniors’ ability to manage their behavioral health and live independently by working with the Insights behavioral health team to identifying gaps in care and treatment as well as assisting in facilitating the connection to primary care and community services.
Conduct Outreach and research of resources for the Insights Program.
Advocate for clients in need of higher level of care so that they are connected to the care and services they need.
Facilitate communication between the clients and their providers/service providers to address gaps in behavioral health treatment.
Participate in departmental QA process and assist with program documentation.
Maintain client’s health by advocating for client, helping them understand and use community services, assisting in scheduling appointments, building a support system, and reinforcing use of self-management and organizational tools.
Supports client well-being by using strong observation and communication skills to coordinate care between physician office, client, caregiver and community resources. Provides ongoing face-to-face or telephonic visits with clients to identify barriers to accessing care, and supporting the plan of care developed.
Contribute to the development of individualized care plan by using evidence-based guidelines and clinical knowledge, for client and provider, by evaluating and conducting home visits, gathering assessment information, and identifying problems, goals and interventions.
Assist clients and caregivers in taking an active role in behavioral health management and promotion, by coaching, education, navigation and referrals to appropriate care and community based resource.
Identify pertinent information to communicate to care team by contacting client, as needed.
Outreach to educate community agencies, potential clients and provider groups regarding services and how to make referrals.
Exhibit strong interpersonal, critical thinking and analytical skills through positive communication with clients, caregivers, care team and community agencies.
Demonstrates excellent organizational, decision-making and multi-tasking skills as.
Complete timely and accurate documentation in multiple computer systems to record assessment, observations and corresponding documentation, including care plans, and progress notes.
Enhances skills and knowledge by participating in educational offerings and team case conferences and training per department guidelines.
Utilize department desktop procedures, workflows, job aids and training material. Identifies barriers to work processes and brings to the attention of the supervisor/manager.
Bachelor’s degree in social work or related field.
Working knowledge of medical terminology and abbreviations
2+ years of experience in community services
2+ year experience working with older and disabled individuals and their families
Understanding of confidential information
Broad understanding of local community resources for seniors and disabled.
Proficient in MS Office.
Your preferred qualifications
2+ years of experience in a healthcare or behavioral health environment.
2 + years of community-based experience.
Experience with Medicare/Medicaid.
Conditions of Work
Office Hours: Monday-Friday, 8am to 5pm. Extended work hours, as needed.
Work is primarily in the field, must be willing to travel in assigned locality (Los Angeles, and Orange counties).
Maintain valid driver’s license, automobile insurance and reliable transportation.
What's in it for you?
A competitive compensation and benefits program
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
Ten paid holidays per year
Excellent 403(b) Saving Plan, providing up to 4 % match and vesting after three years
Robust employee recognition program
A Work - life balance and much more!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
Our mission is simple: Keeping Seniors Healthy and Independent–that’s been our mission for almost 40 years. Rated as one of the top Medicare Advantage plans in California, SCAN Health Plan employees are passionate about what they do. Understanding that success is based on achieving the mission, SCAN employees are afforded with the training and tools necessary to do their jobs and they are rewarded... for their efforts and recognized as experts in their fields. Ask anyone who works here and we’ll proudly tell you that SCAN’s commitment has never wavered. We are as steadfast in our pledge to help our members live healthy and independent lives.