Come join a dedicated team of IT professionals in a dynamic university environment. Information Technology Services at the University of Wisconsin-La Crosse seeks applications for an Academic Technology Support Specialist. This position works with UWL faculty, staff and students and assists with maintenance and support for classroom and media technologies, distance education, digital signage, instructional applications, and development and administration of academic web sites. Other key elements of this position include assisting faculty, staff and administration with identifying, acquiring and implementing various technology-based learning tools. The Academic Technology Support Specialist works alongside other ITS staff with planning, installation, integration, and security of these technologies, keeping consistent with best practices. This position requires excellent problem-solving and communication skills, as well as proven ability using current and emerging technologies. This position will need to offer support and in-service instructional workshops and other campus activities.
This position reports to the Assistant Director of Academic Technology Services, working within the established goals and priorities consistent with Information Technology Services and the unit of Academic Technology Services.
This is a full-time (100%), 12-month annual position that includes a State of Wisconsin benefits package. Work schedule is Monday through Friday during normal business hours, with occasional evening and weekend technical setup/support, as assigned, for special campus events, meetings or classes. Hands-on installation may require the ability to climb ladders, bend down and reach inside technology podiums, lift computers, video projectors, and other components weighing up to 35 lbs.
- Bachelor’s Degree in a Technology related field from an Accredited 4-year College or University (or equivalent field related experienced).
- At least 2 years of experience in information technology/educational media.
- Experience with Microsoft Office\Office 365 Suite applications.
- Experience with Microsoft Share Point.
- Excellent organization and problem-solving/troubleshooting skills and effective public speaking, presentation, and listening skills.
- Knowledge of the effective use of the most current methods and technologies for desktop publishing, website content management, and graphics design.
- Experience supporting classroom presentation technology and AV control systems.
- Experience creating end user support documentation.
- Excellent oral and written communication skills.
- Excellent customer service skills.
- Excellent project management skills and a keen attention to detail.
- Ability to work independently, manage competing priorities and meet deadlines.
- Ability to interact effectively and collaboratively with coworkers, vendors and constituents.
- Experience working with Windows and Macintosh computer systems.
- Excellent testing and quality assessment skills.
- Proficiency in analyzing data and developing logical solutions.
- Master’s degree or better in Technology related field of study.
- 4 years’ experience in Information technology/educational media.
- Experience with HTML and CSS, authoring and experience with content management and development.
- Graphic design capacity with the Adobe Creative Suite including Photoshop, InDesign, Dreamweaver and Illustrator.
- Experience with digital video editing (iMovie, Final Cut, or others).
Applicants interested in this position will be required to apply online and upload a cover letter, resume and reference contact information document to include the name, title, telephone number and email address of three professional references. For questions regarding the position, contact Mark Valenti, Assistant Director of Academic Technology Services at firstname.lastname@example.org. Review of applications to begin March 20, 2017. The position is anticipated to begin June, 2017.
Note: Electronic submission of application materials is required. For additional information about this position and to apply, please visit https://employment.uwlax.edu/
Please contact the Search and Screen Chair if you have a special need/accommodation to aid your participation in our hiring process.
The University of Wisconsin-La Crosse (UW-La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.
UW-La Crosse's diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “... our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse is a 2014 recipient of the Higher Education Excellence in Diversity (HEED) award from INSIGHT Diversity magazine. UW-La Crosse is proud to be one of only 83 recipients of this national honor recognizing our commitment to diversity and inclusion.
UW-La Crosse has appeared prominently on the U.S. News & World Report list of “America’s Best Colleges” for more than a decade and is ranked consistently as one of the top institutions in the Midwest. With a student population of roughly 10,500, the university offers 91 undergraduate programs in at least 30 disciplines and 25 graduate programs in three colleges: Liberal Studies, Science and Health, and Business Administration, including the School of Arts & Communication and the School of Education. There are 502 full-time faculty and instructional academic staff, 76 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 86 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.
The UW-La Crosse campus is nestled in a residential area of the City of La Crosse (pop. 52,000) located in western Wisconsin. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Ranked by U.S. News & World Report as one of the top ten “Best Places to Live” in 2009, La Crosse is one of the most scenic places in mid-America. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation.
UW-La Crosse is proud to be an equal opportunity employer. We strive to recruit, develop, and retain the most talented people from a diverse candidate pool, and we encourage applications from persons with varied backgrounds and perspectives. In support of the Wisconsin Veteran Employment Initiative we encourage veterans and veterans with disabilities to explore employment opportunities at UW-La Crosse.
As a prospective UW-La Crosse employee, you have a right to obtain a copy of campus safety and security information (Clery Act) for this institution. You may review this information at http://www.uwlax.edu/Police/Clery-report/.
Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, UW-La Crosse does not discriminate on the basis of arrest or conviction record.