Academic advisers work to provide exemplary service to students, offering support and direction, as they navigate their experience at Carey. Through academic planning and resource connection, academic advisers aim to facilitate student success, retention & completion, with the ultimate goal of creating self-directed business leaders.
Note: This position requires the ability to sometimes work a flexible schedule and off-site travel/campuses.
*Extensive education and/or experience will receive additional consideration for compensation outside of the posted range.
Essential Duties & Responsibilities:
Academic Advising- Direct Work with Students
- Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to student resources
- Conduct individual advising sessions via phone, Skype, or in-person meetings
- Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other Carey offices
- Document student meetings and notes in student information database
- Conduct mandatory introductory advising sessions/group advising sessions via phone, skype or in-person meeting
- Create and maintain an individualized academic plan for each student that matches his or her unique needs and goals
- Present advising workshop and participate in other activities at New Student Orientation
- Advise students on registration, course selection, academic programs, and concentration selection
- Provide early interventions identifying and communicating with "at-risk" students identified by faculty in each academic term
- With the purpose of facilitating student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation
- Provide a response within two business days to student e-mails and telephone calls
- Make available evening and Saturday advising hours if necessary
- Assist students with matching career goals and course offerings/concentrations
- Coach students through the grade appeal process, student grievance procedure, and similar processes and requests.
- Meet with academic probation students and reinstated suspension students to conduct a self-assessment and academic success plan
- Communicate with students to promote Carey events, services, clubs, and organizations.
- Utilize degree audit as primary academic planning tool and encourage students to access tool for self-service.
- Utilize degree audit technology to conduct and approve graduation audits
- Participation in regularly scheduled Adviser meetings
- Establish and work on goals intended to improve the academic advising office
- Serve on school-wide committees and attend major campus events (i.e., graduation, orientation, residencies, student award ceremonies).
- Utilize campus-specific modes of communication, e.g., using screen announcements to inform students of Carey efforts, events, changes, etc.
- Make suggestions based on data and student feedback on how to improve Office of Education processes
- Maintain good relations with other Johns Hopkins Schools and students
- Assist with planning course schedules based on student needs