Family Support Worker (Partner Network)
Reports to Partner Network Coordinator
Gads Hill Center, a social service organization established in 1898, creates opportunities for children and their families to build a better life through education, access to resources and community engagement.
The Family Support Worker in Gads Hill Center’s Head Start Partner Network is responsible for providing comprehensive support to families. Family support workers are expected to develop a relationship with parents and/or guardians beginning during the enrollment process and support parents in setting and achieving ambitious goals and accessing resources to meet their family’s needs. In addition, this position is responsible for achieving all assigned milestones established by the grantee in the health, mental health, family and community partnerships, disabilities and ERSEA. Family Support Workers play a key role in engaging parents in leadership roles and empowering parents as advocates for their families. Finally, Family Support Workers in the Partner Network option provide key support by monitoring compliance at partner sites.
DUTIES AND RESPONSIBILITIES:
- Conducts all components of enrollment, including entry of accurate data into COPA and family assessment. Participate enthusiastically in recruitment and outreach process.
- Refer families to resources according to needs. Document referrals and progress towards goals and follow up with families regarding referrals on a regular basis.
- Help parents access consistent health care in a “medical home” for their children, and monitor health records in collaboration with the health coordinator.
- Maintain updated and consistent in COPA all family partnership agreements, needs, strengths and referrals, etc.
- Monitor all component data on a regular basis and follow up with families missing documentation on a regular and escalating basis. Use phone calls, home visits and any and all other necessary means to make contact with families, obtain missing items and document all efforts.
- Participate and assist with the Head Start/Early Head Start self-assessment, site monitor visits, developmental screenings and referrals to Chicago Public Schools or Early Intervention.
- Identify potential community agencies, clinics, dentist’s offices and other resources for partnerships and support establishment of linkage agreements.
- Maintain community resource guide to assist parents in identifying and accessing local community resources.
- In collaboration with partner site staff and parents, plan and help facilitate parent meetings.
- In collaboration with partner site staff and parents, ensure involvement in parent policy committees and parent meetings and participate as needed.
- Work with education staff, mental health consultants, EI/CPS staff and other pertinent individuals in meeting the needs of children with special needs. Facilitate the referral process to Early Intervention or Chicago Public Schools and provide support to families throughout the referral process. Aggressively pursue the best outcomes for children and families.
- Perform record-keeping and other reporting functions as required by Head Start Performance and submit all agency reports in a timely manner.
- Work with the Support Services Coordinator to facilitate and ensure parent participation in the committee structure of the Head Start/Early Head Start delegate agency and city-wide council.
- Attend pertinent Head Start/Early Head Start and CPS committee meetings and trainings related to responsibilities above.
In addition to the responsibilities listed above, all Gads Hill Center employees are responsible for the following:
- Participate in agency outreach and recruitment events, including evenings and weekends.
- Participates in supervision meetings and workshops within the agency and outside (if applicable).
- Participates in civic engagement activities that advance the mission of Gads Hill Center.
- Advance parent leadership development.
- Performs other duties as assigned.
- Bachelor’s degree in Social Work or related field.
- A minimum of two years of experience working with children and families.
- Experience with multi-cultural programming preferred.
- Bi-lingual Spanish/English preferred.
- Valid Driver’s License and use of a dependable insured car required.
- Excellent interpersonal communication and organization skills.
- Ability to pass a criminal record and child abuse/neglect registry check.
- A passion for the mission of Gads Hill Center.
- Must have a valid Driver’s License, access to reliable transportation and willingness to travel locally.
Entry Salary Range: $30-32,000
Location: 4236 S. Archer Ave
Schedule: Full time
To apply, send resume, cover letter and transcripts by e-mail to:
Human Resources Manager
Phone: 312-226-0963 x234