Internet2, a non-profit organization, provides high-performance networking, trust and identity infrastructures, cloud services brokering, and related services to its research and education member institutions and beyond. Internet2 represents an exceptional partnership spanning U.S. and international institutions that are leaders in the worlds of research, academia, industry and government. The organization is an equal opportunity employer and welcomes and seeks diverse candidates for all of its positions.
InCommon, the Internet2-community developed identity federation, provides the U.S. higher education and research community with the common framework for trustworthy access to online resources. InCommon facilitates the development of community-based common trust fabrics – SAML Federation, Certificate Services, and other services and activities – that enable participants to access protected online resources. For more information about InCommon, visit www.incommon.org.
The Trust and Identity Services DevOps Manager acts as part of a highly collaborative, cross-functional, technical service delivery team to securely, reliably and scalably deliver mission critical InCommon and related Internet2 Trust and Identity IT Services to customers. The position reports to the Director of Technology and Strategy, InCommon and works closely with the InCommon Federation, Certificate, eduroam and other service managers, Internet2 technical architects, Internet2 project managers, and colleagues in Internet2’s Technical Services Group to design, develop, implement and deliver trust and identity services including the SAML federation and other related service components.
The DevOps Manager is responsible for the hands-on, day-to-day implementation, maintenance, troubleshooting, and technical delivery of services which Internet2 Trust and Identity Services operates. A critical component of this work is to design detailed software and system specifications and work with staff and contractors to implement them and ensure that they are implemented correctly and function as designed. The successful candidate will have experience delivering highly reliable and scalable services in a cloud environment using skills both native to that environment and more traditional client-server computing environments. The DevOps Manager should have previous experience working in a DevOps environment, where IT architects, software engineers/developers, customer service staff, communications staff and systems engineers work closely to design, implement and share responsibility for the secure and reliable functioning of systems.
This staff position is full-time, ideally based in Ann Arbor, MI, Denver, CO, West Hartford, CT, Emeryville, CA, or Washington, DC. Other locations may be considered. The position requires some schedule flexibility, ability to travel up to 20% of the time, and to act as part of a 24x7x365 shared on-call rotation with other staff members in support of Internet2 Trust and Identity services.